About The Position

Join Community Health Network, an organization founded by and for the community, with over 60 years of history. We are dedicated to providing the best possible care, supported by state-of-the-art technology. Our commitment extends to community involvement through volunteer initiatives and ensuring our caregivers have opportunities for learning and growth. We strive for exceptional care, simply delivered. The Ambulatory Triage Registered Nurse is a vital member of the Stop 11 Family Medicine Care team. This role involves phone triage, patient education, appointment scheduling, managing prior authorizations, processing prescription refills, handling referrals, and coordinating care. There is a potential for this position to transition to a hybrid schedule. The nurse will primarily work onsite at our office located on the south side of Indianapolis, Indiana.

Requirements

  • Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
  • Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
  • Excellent communication skills.
  • Excellent team skills.
  • Compassionate and caring.
  • Accountable and self-directed.

Nice To Haves

  • Three years or more of nursing experience
  • Previous medical office/outpatient experience
  • Phone triage experience
  • EPIC experience

Responsibilities

  • Phone triage
  • Patient education
  • Scheduling appointments
  • Prior authorizations
  • Prescription refills
  • Referrals
  • Care coordination
  • Other related tasks as needed
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