Registered Nurse Ambulatory Intake (RN) - OB/GYN Care - North

Community Health Network•Castleton-on-Hudson, NY

8d•Remote

About The Position

The Ambulatory Intake Registered Nurse is a member of the OB/GYN Care team. The nurse responds to incoming calls, conducts scheduled remote visits, and triages callers as appropriate to address or support their needs. The role involves obtaining and assessing patient medical histories and needs using standard evidence-based protocols, providing evidence-based education and recommendations, scheduling patients for initial visits, coordinating referrals, and entering initial laboratory and ultrasound orders related to services being established. The nurse also refers patients to community resources using telephone and information system technologies; conducts complex telephone interviews using sound clinical judgment and strong assessment skills; and coordinates and collaborates with providers, Care Coordinators, and Nurse Navigators. The role provides virtual coordination of care to patients, families, and health care providers, promotes wellness and informed decision-making through current, evidence-based pregnancy education, and schedules the initial in-person visit. Other related tasks may be assigned. The nurse will primarily work remotely after completing all onsite orientation requirements.

Requirements

Graduate of an NLN-, CCNE-, ACEN-, or NLN CNEA-accredited school of nursing, or have three years of related professional nursing experience.
Hold a valid Registered Nurse (RN) license to practice in Indiana as listed in the Nurse Licensure Compact (NLC).
Three or more years of nursing experience.
Labor and Delivery experience.
Excellent communication skills.
Excellent team skills.
Compassionate and caring.
Accountable and self-directed.

Nice To Haves

OB/GYN experience highly preferred.
Previous medical office/outpatient experience preferred.
Phone triage experience is a plus.
EPIC experience is a plus.

Responsibilities

Respond to incoming calls in a timely manner.
Perform scheduled remote visits professionally and triage callers as appropriate to address or support their needs.
Obtain and assess patient medical histories and needs using standard evidence-based protocols.
Provide evidence-based education and recommendations.
Schedule patients for initial visits and coordinate referrals to appropriate health care providers.
Enter initial laboratory and ultrasound orders related to services being established.
Refer patients to community resources using telephone and information system technologies.
Conduct complex telephone interviews and provide education and triage as appropriate, using sound clinical judgment and strong assessment skills.
Coordinate and collaborate with providers, Care Coordinators, and Nurse Navigators based on patient needs.
Provide virtual coordination of care to patients, families, and health care providers.
Promote wellness and informed decision-making by delivering current, evidence-based pregnancy education.
Schedule the initial in-person visit and perform other related tasks as needed.