Registered Nurse Ambulatory Intake (RN) - OB/GYN Care - North

Community Health Network•Indianapolis, IN

8d•Remote

About The Position

The Ambulatory Intake Registered Nurse serves as a member of the OB/GYN Care team. The nurse responds to incoming calls, performs scheduled remote visits, assesses and triages patient needs using evidence-based protocols, and provides education and recommendations. The role includes scheduling initial visits, coordinating referrals, entering initial laboratory and ultrasound orders related to services being established, and connecting patients with community resources. The nurse conducts complex telephone interviews, coordinates virtual care with patients, families, providers, Care Coordinators, and Nurse Navigators, and promotes wellness and informed decision-making through current, evidence-based pregnancy education. The nurse schedules the initial in-person visit and performs other related duties as needed. The position is primarily remote after onsite orientation requirements are completed.

Requirements

Graduate of a nursing school accredited by NLN, CCNE, ACEN, or NLN CNEA, or have three years of related professional nursing experience.
Hold a valid Registered Nurse (RN) license to practice in Indiana, as listed in the Nurse Licensure Compact (NLC).
Three or more years of nursing experience.
Labor and Delivery experience.
Excellent communication skills.
Excellent team skills.
Compassionate and caring.
Accountable and self-directed.

Nice To Haves

OB/GYN experience is highly preferred.
Previous medical office or outpatient experience is preferred.
Phone triage experience is a plus.
EPIC experience is a plus.

Responsibilities

Respond to incoming calls in a timely manner.
Perform scheduled remote visits professionally and triage callers as appropriate.
Obtain and assess patient medical histories and needs using standard evidence-based protocols.
Provide evidence-based education and recommendations.
Schedule patients for initial visits and coordinate referrals to appropriate health care providers.
Enter initial laboratory and ultrasound orders related to services being established.
Refer patients to community resources using telephone and information system technologies.
Conduct complex telephone interviews and provide education and triage using sound clinical judgment and strong assessment skills.
Coordinate and collaborate with providers, Care Coordinators, and Nurse Navigators based on patient needs.
Provide virtual coordination of care to patients, families, and health care providers.
Promote wellness and informed decision-making by delivering current, evidence-based pregnancy education.
Schedule the initial in-person visit and complete other related tasks as needed.