Registered Dietitian Sales Representative

Shield HealthCare - Medical Supplies for Care at Home Since 1957•Middleburg Heights, OH
•$62,000 - $90,000

About The Position

Shield HealthCare is seeking a Registered Dietitian Sales Representative to support the growth of its Enteral Nutrition Support Program in the Cleveland, Ohio area. The role combines sales skills, clinical knowledge, interdisciplinary collaboration, and patient-care abilities to meet new-business goals in the assigned territory. The representative works with the local sales office and Regional Sales Manager to achieve company goals, provide patient education, manage territory strategy, meet sales quotas, and build relationships with decision makers in hospitals and clinics. The position includes managing and developing referral accounts, advising on enteral supplies and clinical documentation, completing patient set-ups and follow-up, and coordinating education and care with physicians and referral sources. It also involves planning and documenting sales activity, analyzing territory trends, supporting marketing and community outreach, and collaborating with sales management, marketing, and vendor partners. The role requires travel throughout the territory and occasional travel outside it.

Requirements

  • Current Registered Dietitian licensure.
  • At least 2 years of experience working as a registered dietitian.
  • Ability to travel 75% throughout the designated territory, to sales events, and to corporate meetings.
  • Must reside within the assigned territory borders.
  • Ability to develop professional relationships with customers, referral sources, vendors, and company personnel.
  • Proficiency in Microsoft 365, including Excel, Outlook, PowerPoint, Word, SharePoint, and Teams.
  • Excellent written and verbal communication abilities.
  • Excellent presentation skills, including the ability to present, train, and teach internal and external stakeholders.
  • Strong organizational skills and ability to manage multiple priorities and respond to changing business needs.
  • Excellent technological skills and literacy.
  • Ability to operate a motor vehicle to travel to customer accounts.
  • Close vision and ability to view computer screens, read documents, review data, and prepare written materials; visual acuity to read fine print.
  • Regularly required to sit and talk or listen; frequently use hands; occasionally stand, walk, and reach with hands and arms; finger dexterity to operate office equipment may be required.

Nice To Haves

  • Knowledge of the home health business, including referral sources and reimbursement.
  • Sales experience with a track record of consistent achievement.
  • Inpatient or outpatient experience with enteral patients.
  • Bilingual English/Spanish.

Responsibilities

  • Own and manage accounts with qualified referring capabilities in the assigned territory.
  • Prospect, qualify, develop, grow, and maintain referring accounts through the standard sales cycle.
  • Develop enteral nutrition and third-party knowledge to build a community reputation as a subject matter expert.
  • Review supply orders and tube-feeding recommendations for completeness and appropriateness in the home setting.
  • Advise the sales office on clinical documentation and orders, including enteral supplies suited to patient needs.
  • Complete tube-fed patient set-ups in hospital or clinic settings.
  • Communicate with physicians or referral sources to facilitate patient education, order shipments, and home feeding-regimen compliance.
  • Follow up with new tube-fed patients as assigned.
  • Ensure clinical documentation is obtained and reviewed.
  • Work with Sales Management and Marketing to increase the number of tube-fed patients served by Shield HealthCare.
  • Provide in-services to educate target referral sources.
  • Plan and document sales activities in Salesforce.
  • Use sales reports and business analytics to monitor trends and identify territory opportunities.
  • Assist Marketing in developing clinically sufficient enteral product formularies.
  • Advise clinical referral partners on product selection and implementation when medically appropriate.
  • Evaluate the competitive market to identify Shield HealthCare's competitive advantages.
  • Develop relationships and co-marketing strategies with vendor partners.
  • Complete required customer data analysis or initial intake.
  • Conduct outreach to increase community knowledge of the Shield HealthCare Enteral program.
  • Participate in local, regional, and occasional national health fairs and other community events.
  • Support company marketing efforts.
  • Coordinate with the Regional Sales Manager and Marketing to increase enteral sales and service quality.
  • Complete assigned special projects in support of team and organizational objectives and continuous improvement initiatives.

Benefits

  • Medical insurance, eligible from the first day of employment.
  • Dental insurance, eligible from the first day of employment.
  • Vision insurance, eligible from the first day of employment.
  • Flexible Spending Account.
  • Life and disability insurance.
  • 401(k) with company match.
  • Vacation and sick days.
  • Paid holidays.
  • Education assistance.
  • Employee Referral Program.
  • Monthly commission, subject to achievement of the plan.
  • Car allowance.
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