Registered Client Relationship Analyst

Morgan Stanley • Omaha, NE

15h

About The Position

Registered Client Relationship Analysts provide exceptional service to clients and support Financial Advisors, Private Wealth Advisors, and their teams on a daily basis. Through regular client interactions, they build trusted relationships and help clients with everyday needs, applying a client-first mindset and strong interpersonal skills. The role combines client servicing, clerical support, and administrative responsibilities. Work is performed under the direction of the client and/or Financial Advisor, Private Wealth Advisor, or team where specified.

Requirements

• High school diploma or equivalency.
• Active Series 7 (GS) license and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA) licenses.
• Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Detail-oriented, with superior organizational skills and the ability to prioritize.
• Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
• Exceptional writing, interpersonal, and client service skills.
• Strong time management skills.
• Ability to collaborate with others as a team player.
• Ability to work in a fast-paced, evolving environment.
• Adaptability and ability to multitask.
• Goal-oriented, self-motivated, and results-driven.
• Must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Nice To Haves

• College degree preferred.
• Two or more years of industry experience preferred.

Responsibilities

• Support Financial Advisors, Private Wealth Advisors, and teams in cultivating and enhancing new and existing client relationships.
• Execute money movement transactions at the request of clients and/or the Financial Advisor, Private Wealth Advisor, or team.
• Answer general non-investment-related questions about client accounts, including relaying stock positions and providing account balances, funds due, and margin debit information.
• Enter client profile information and pre-fill account documentation in a clerical capacity at the direction of clients and/or the Financial Advisor, Private Wealth Advisor, or team.
• Educate clients about or enroll them in digital tools such as MSOnline, eSign, and eAuthorization.
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity as directed.
• Provide existing clients with details about account information, including investment objectives and risk tolerance.
• Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the Financial Advisor, Private Wealth Advisor, or team.
• Assist Financial Advisors and teams in delivering against their business plans and client service models.
• Support Financial Advisor and team marketing strategies, such as website maintenance.
• Assist with clerical research on investment portfolio holdings and performance reporting, and prepare client meeting materials using firm-approved systems.
• Assist with data entry for client needs such as new account opening and financial planning at the direction of Financial Advisors, Private Wealth Advisors, or teams.
• Remain current on policies, procedures, and new platforms.
• Participate in firm initiatives, including training or education programs, special projects, and other duties directed by local management.
• Answer inbound calls and make outbound calls to provide service-request updates, including scheduling follow-up calls with Financial Advisors or teams as needed.
• Manage calendars and coordinate meetings or events, including preparing materials, maintaining agendas, and sending calendar invitations with Zoom credentials.
• Maintain travel itineraries, prepare expense reports, and manage the reimbursement process.
• Assist with general in-office support functions such as copying, filing, and scanning documentation.
• Prepare and submit expense reports for processing at the direction of the Financial Advisor or Private Wealth Advisor.

Benefits

• Comprehensive employee benefits and perks.
• Support for employees and their families throughout their work-life journey.
• Opportunities to move across the business for employees who demonstrate passion and grit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED