Private Wealth Management Registered Client Relationship Anlayst

Morgan Stanley • Ponte Vedra Beach, FL

18d

About The Position

Registered Client Relationship Analysts provide exceptional service to clients and daily support to Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. Through regular client interactions, they build trusted relationships and address clients’ everyday needs with a client-first mindset. The role combines client service, clerical support, and administrative responsibilities. It reports to the Business Service Officer. Applicants must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Requirements

• High school diploma or equivalent.
• Active Series 7 (GS) and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA).
• Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Detail-oriented, with strong organizational skills and the ability to prioritize.
• Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
• Exceptional writing, interpersonal, and client service skills.
• Strong time management skills.
• Ability to collaborate with others as a team player.
• Ability to work in a fast-paced, evolving environment.
• Adaptability and ability to multitask.
• Goal-oriented, self-motivated, and results-driven.
• Legally authorized to work in the United States without requiring employment visa sponsorship now or in the future.

Nice To Haves

• College degree preferred.
• Two or more years of industry experience preferred.

Responsibilities

• Support FAs, PWAs, and teams in cultivating and enhancing new and existing client relationships.
• Execute money movement transactions at the request of clients or the FA/PWA/team.
• Answer general, non-investment-related account questions, including relaying stock positions and account balances.
• Enter profile information and pre-fill account documentation in a clerical capacity as directed by clients or the FA/PWA/team.
• Educate clients about or enroll them in digital tools such as MSOnline, eSign, and eAuthorization.
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity.
• Provide existing clients with details about account information, including investment objectives and risk tolerance.
• Accept or enter unsolicited orders and enter solicited orders in a clerical capacity as directed by the FA/PWA/team.
• Assist FAs and teams in delivering their business plans and client service models.
• Support the FA/PWA/team marketing strategy, such as website maintenance.
• Assist with clerical research on investment portfolio holdings and performance reporting, and prepare client meeting materials using firm-approved systems.
• Enter data for client needs such as new account opening and financial planning as directed by FAs, PWAs, or teams.
• Remain current on policies, procedures, and new platforms.
• Participate in firm initiatives, training or education programs, special projects, and other duties directed by local management.
• Answer inbound calls and make outbound calls to provide service-request updates, including scheduling follow-up calls as needed.
• Manage calendars and coordinate meetings or events, including preparing materials, maintaining agendas, and sending calendar invitations with Zoom credentials.
• Maintain travel itineraries, prepare expense reports, and manage reimbursements.
• Assist with general in-office support such as copying, filing, and scanning documents.
• Prepare and submit expense reports for processing as directed by the FA/PWA.

Benefits

• Comprehensive employee benefits and perks.
• Support for employees and their families throughout their work-life journey.
• Opportunity to move about the business for employees who demonstrate passion and grit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED