Registered Client Assistant III--Wealth Management (Richmond, Fredericksburg, Christiansburg, Charlottesville)

Atlantic Union Bank Careers•Glen Allen, VA

12d

About The Position

This position is responsible for acting as a liaison between clients, Financial Advisors, and back-office operations. The individual performs a variety of organizational duties related to the updating and organizing of information for the branch, client files, and office files. This role also involves mentoring Client Assistant I & II positions and performing other duties as assigned.

Requirements

High school diploma or equivalent.
Minimum of 5-7 years of experience in the financial services industry.
2+ years as a Registered Client Assistant.
FINRA registrations to include SIE, Series 7 or 6 and 63.
Virginia life insurance and annuities licenses.
Ability to multi-task and establish priorities.
Excellent customer service skills.
Proficient computer skills relevant to Microsoft Office Suites and on-line systems.
Advanced math and analytical skills.
Excellent written, oral, interpersonal, and negotiating skills.
Ability to provide information and courteous responses to requests from clients, teammates, and others.
Working knowledge of standard office equipment (phone, copier, fax, and printer/scanner) and general office procedures.
Ability to work with minimum supervision.

Nice To Haves

Higher education degree preferred.

Responsibilities

Acts as a liaison between clients, Financial Advisors, and back-office operations.
Performs organizational duties related to updating and organizing information for the branch, client files, and office files.
Assists Financial Advisors.
Ensures each customer receives outstanding client experience.
Maintains and services client needs for both brokerage and direct accounts.
Communicates with teammates and others outside the corporation to exchange information and provide customer service.
Establishes, maintains, and updates department files and/or client files and records.
Compiles data and performs moderate mathematical calculations such as preparing reports and correspondence.
Adheres to all company policies, procedures, and practices, as well as applicable laws and regulations.
Mentors Client Assistant I & II positions.
Performs other duties as assigned.