Regional Workplace Manager

Samsung Semiconductor • San Jose, CA

20d • Onsite

About The Position

The Regional Workplace Manager is a key member of Samsung Semiconductor’s Workplace Experience team within WSG, responsible for leading workplace operations across 10 regional offices in the United States. Based at our San Jose HQ, this role ensures that employees and visitors across our offices enjoy a consistent, high-quality workplace experience that reflects Samsung’s culture and values. This role serves as a strategic partner to the business at each location, ensuring regional workplaces are operated effectively, employee needs are met, and spaces support productivity, collaboration, and engagement. The manager will work in close partnership with the Facilities Manager and the San Jose HQ Workplace Manager to provide seamless operational and experiential support across the U.S. portfolio.

Requirements

• Bachelor’s degree in hospitality, business, facility, communications, or project/event management-related field with 5-10+ years of relevant experience preferred
• Project Management experience preferred
• Familiarity with hospitality, real estate, construction, operations, facilities, and office services functions, with direct experience in a food and beverage and event planning or customer service department preferred
• Ability to learn internal systems
• Critical thinker and proactively identify issues and propose solutions
• Work well under pressure and within time constraints in a fast-paced environment
• Ability to multi-task with attention to details
• Ability to build relationships with both internal and external customers including executives
• Excellent analytical and organizational skills
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

Responsibilities

• Serve as the primary point of contact for assigned offices, ensuring smooth day-to-day operations and a high standard of workplace experience
• Where services are managed or are the responsibility of the landlord or property manager, the Regional workplace manager will assume responsibility for communication and coordination to accomplish service/resolution working through the respective entity
• Experience in workplace operations in leased office properties, including landlord coordination, space utilization, and employee support
• Partner with local office leadership and teams to provide outstanding customer service and address workplace needs
• Communicate clearly and consistently with stakeholders across all regional offices
• Ensure compliance with company workplace standards, policies, and safety requirements
• Oversee initiatives to enhance employee well-being and satisfaction within the workplace, such as organizing events, managing amenities, and gathering feedback
• Devise and execute strategies to drive awareness, engagement, and employee experience
• Oversee the delivery of services with a detailed focus on quality, cost, and timeliness
• Understand the local team’s business strategies and priorities to translate them to Workplace requirements that directly support the business, intending to deliver necessary space and services proactively
• Build and maintain meaningful business relationships with leadership and key stakeholders. Foster open communication channels, addressing employee concerns, and facilitating collaboration between teams
• Support development and management of the operating and capital budget
• Provide daily operations support in expense tracking, invoice payments, creation of budget requests, purchase requests & purchase orders, PUMIs, and all other financial functions
• Conduct periodic meetings with 3rd party service providers to discuss and verify all operational updates, etc
• Work collaboratively with management, procurement, and legal departments for approval of the new or revised contracts
• Proactively identify and recommend best practices processes

Benefits

• In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves.
• An investment in your future is an investment in ours.
• Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
• Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
• Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
• Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
• Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
• Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees