TravelCenters of America Regional Vice President, Site Operations West

BP•Chicago, NV

29d•Hybrid

About The Position

TravelCenters of America (TA), part of bp, operates more than 270 travel centers, fuel locations, QSR and full-service restaurants, and truck service facilities nationwide. With new executive leadership and a multi-year transformation underway, TA is modernizing operations, elevating guest experience standards, and strengthening its culture of safety, accountability, and operational excellence. We are hiring a Regional Vice President (RVP), Site Operations to lead a multi-state, multi-unit operational division with full accountability for retail, fuel, quick-service restaurants (QSR), and full-service restaurant (FSR) businesses. This is a high-visibility, high-impact leadership role responsible for operational consistency, financial performance, safety, talent development, and brand execution across a large field organization. You’ll join TA at a pivotal moment—where modernization, operational discipline, and scalable processes are core to our strategy. This role is for an operator with deep multi-site leadership experience who thrives in the field, leads with data and accountability, and delivers results in fast-paced, complex operational environments.

Requirements

15+ years of progressive operational leadership in multi-unit, multi-region retail, restaurant, hospitality, convenience, or fuel operations.
Proven success leading large field teams and driving performance across various locations or a large geographic footprint.
Strong financial acumen with demonstrated ability to own and influence a multi-market P&L.
Experience leading transformation, scaling operational improvements, and implementing new tools or service models.
A leadership style rooted in accountability, collaboration, and the ability to inspire and develop others.
Clear, confident communication skills and the ability to influence senior executives and field teams alike.
High integrity, operational discipline, and commitment to safety and compliance.
Ability to travel extensively across the US (50–75%).
Valid driver’s license.
Proficiency in Microsoft Office and operational systems.

Nice To Haves

Bachelor's degree preferred; equivalent experience considered.

Responsibilities

Lead multi-region, multi-unit field operations across retail, fuel, QSR, and full-service restaurant locations.
Develop and mentor District Managers and field leaders, building a strong and scalable leadership pipeline.
Drive operational excellence through consistent execution of brand standards, SOPs, safety protocols, and service expectations.
Own full regional P&L performance, using data, KPIs, and operational insights to meet revenue, profitability, and productivity targets.
Improve labor, inventory, and resource optimization, ensuring disciplined, efficient operations across all business lines.
Support pricing decisions, capital planning, and regional investment priorities in partnership with senior leadership.
Ensure regulatory compliance and internal policy adherence across all sites.
Champion operational transformation initiatives, including new service models, process improvements, and technology rollouts.
Partner cross-functionally with Finance, People & Culture, Operations Strategy, Marketing, IT, and Safety to deliver enterprise goals.
Serve as the key liaison between field operations and senior leadership, providing transparency into risks, performance, and opportunities.
Elevate guest experience and service excellence, ensuring TA delivers a clean, friendly, and safe environment across all retail and restaurant offerings.