Vice President of Operations

PDHGroup•Rock Township, MO

10d

About The Position

The Vice President of Operations is responsible for overseeing and optimizing the day-to-day operations, ensuring both immediate and long-term success. This role involves leading and managing the operations team to meet and exceed the company’s goals and objectives while aligning with its vision and mission.

Requirements

Five or more years of experience in executive leadership roles
Excellent leadership skills, with steadfast resolve and personal integrity
Understanding of advanced business planning and regulatory issues
Solid grasp of data analysis and performance metrics
Ability to diagnose problems quickly and foresee potential issues

Responsibilities

Strategic Planning: Support strategic planning efforts to enhance efficiency, productivity, and overall success in project execution and daily operations.
Project and Financial Management: Oversee the management and financial performance of projects, ensuring they meet revenue targets and profitability goals.
Team Management: Direct the operations team to maximize productivity and ensure projects are completed on time and within budget.
Job Cost Analysis: Actively participate in job cost analysis to maintain profitability across all projects and make improvements where necessary.
Customer Satisfaction: Lead efforts to achieve high customer satisfaction from pre-award through warranty, as measured by Customer Experience surveys, to support company objectives.
Employee Engagement: Maintain high levels of employee satisfaction within the operations team and assist Business Unit Leaders in branch offices with their employee engagement efforts.
Goal Execution: Drive the execution of quarterly, annual, and long-term company goals in alignment with the company’s Vision, Mission, and Core Values.
SOP Review and Improvement: Regularly review and refine the company’s Standard Operating Procedures (SOPs) to better manage current operations and support growth.
Information Flow: Ensure clear and efficient communication across the Corporate Operations Department, branch offices, and all other departments.
Project Accountability: Hold direct accountability for the successful, on-time, and on-budget delivery of all projects in offices without a Business Unit Leader, with a dotted-line responsibility for projects in offices with a Business Unit Leader.