Regional Vice President Pacific Northwest & General Manager Fairmont Pacific Rim

AccorHotel•Vancouver, BC

24d•CA$350,000 - CA$420,000•Onsite

About The Position

Based at the Fairmont Vancouver Pacific Rim Hotel and reporting to the Vice President, Operations, Americas West, this role is responsible for the overall management and strategic direction of the Fairmont branded properties within the Pacific Northwest Region.

Requirements

20+ years of hospitality experience and a proven track record in large, complex luxury hotel operations
Post-secondary education is required
Experience in leading Forbes Five Star Standards
Previous experience in a senior leadership role, within a similar luxury hotel brand both internationally and within North America is required
Proven ability to build and maintain owner relations across multiple owner groups.
Extensive hotel operations experience with area oversight is required
Well-developed capacity for strategic decision-making and a track record of proven results within: guest and employee satisfaction, operational excellence and revenues and profit
Demonstrated knowledge of budget planning and financial controls required
Demonstrated financial acumen, capable of providing strong P&L financial leadership and delivering results
Strong interpersonal and problem solving abilities
Highly responsible and reliable
Visible, pro-active, personally involved in the operation with excellent organizational skills
Responsive, engaged and interactive with proven ability to build strong relationships and manage through influence
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team, with excellent interpersonal and communication skills
Ability to focus attention on guest needs, remaining calm and courteous at all times
Exemplify the highest standards of honesty, integrity, accountability, respect and discretion
Detail-oriented person who can tackle complex assignments
Computer literate in Microsoft Windows applications required
Ability to travel is required
Fluent in English

Responsibilities

Lead and support the regional management team in achieving regional Key Performance Indicators (KPIs)
Champion a positive employee culture by role-modeling brand values and fostering a consistent culture of accountability and engagement across the region
Direct the preparation, presentation, and achievement of hotel operating budgets, sales and marketing commercial plans, and capital budgets
Actively participate in industry associations, community initiatives, and key stakeholder engagement opportunities
Ensure monthly financial forecasts and regional outlooks are timely, accurate, and aligned with business objectives
Recruit, develop, mentor, and manage the region’s leadership team to deliver exceptional luxury service while maximizing revenue and profitability
Lead and support the recruitment and succession planning of senior leadership positions throughout the region
Conduct regular assessments of leadership talent and organizational capability
Develop and implement innovative programs in response to market trends and revenue opportunities
Serve as a spokesperson for the region and an ambassador for the Fairmont brand
Ensure full compliance with brand operating standards, policies, procedures, and service expectations across the region
Develop, recommend, implement, and manage annual operating budgets and long-term strategic business plans to achieve revenue and profitability goals
Safeguard the region’s financial assets through effective administration of policies and procedures related to cash handling, credit, accounts payable and receivable, payroll, and other financial controls
Ensure compliance with safety, security, and risk management standards to protect guests, employees, and company assets
Build and maintain strong relationships with ownership groups and key business partners
Prepare and deliver monthly operational and financial reports and presentations to ownership groups