Regional Vice President (RVP), Customer Engagement - Northeast Region

Genentech • New York, NY

1d • $395,300 - $460,290 • Onsite

About The Position

The Regional Vice President (RVP), Customer Engagement - Northeast Region is a key leadership role within the Customer Engagement (Field) Team. This role is accountable for accelerating progress on both the vision for Customer Engagement in the United States and the overall Roche vision of improving outcomes while reducing cost to society. The RVP will lead 7 ecosystem teams in their respective region, with the Healthcare Executive Director of each ecosystem reporting into this role, and is accountable for setting the overall strategic direction at the regional level. The RVP will play a critical role partnering across Commercial, Medical and Government Affairs by contributing to marketing priorities and providing insight from the field and customers including customer feedback, market dynamics, brand opportunities and challenges. Additionally, the RVP will lead internal and external cross-functional initiatives that will have regional or national impact on our broad portfolio of medicines. The Northeast Region covers Virginia, Washington DC, Baltimore, Pennsylvania, New York Metro, Upstate New York, Eastern and Western New England. It is strongly preferred that the candidate lives within the Northeast Region. Relocation benefits are available for this role.

Requirements

• Bachelor’s Degree is required
• 15+ years of previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry, with demonstrable evidence of achieving financial, quantitative and customer engagement metrics across different types of accounts, such as private payer, public payers and hospital systems
• Success in developing and implementing strategic plans across complex healthcare environments such as managed care, including contracting strategy, administration and pull-through
• Experience and success leading large teams responsible for driving brand revenue growth
• Ability to lead complex cross-functional account teams and operating under ambiguity without a set playbook, including aligning teams across geographies and therapeutic areas
• Track record of successful partnerships with customers and organizations (both externally and with peers / across broader internal organization)
• Ongoing investment in developing self and others to enable others to achieve their potential, deliver ambitious goals or achieve excellence
• Excellent understanding of external laws, codes and company policies that apply to the healthcare industry
• Complies with all laws, regulations, policies and procedures that govern the conduct of Genentech activities.

Nice To Haves

• advanced degree preferred
• Strong business acumen and commercial insight developed through a combination of industry experience, MBA or similar postgraduate degree preferred

Responsibilities

• Define and champion the long-term strategic vision for the region and customer experience, focusing on improving healthcare value.
• Oversee regional business performance and resourcing, applying a P&L-focused approach to maximize impact.
• Represent the customer's perspective to shape company strategies and priorities, collecting and sharing region-level market insights, and acting as a critical escalation point for urgent customer issues.
• Lead and manage internal and external cross-functional initiatives that impact the broad portfolio of medicines at a regional or national level.
• Build, lead, motivate, coach, and develop a high-performing team with deep functional and therapeutic area expertise, fostering a culture that aligns with company principles.
• Drive a customer-centric culture by developing deep relationships with key regional customers and collaborating on account plan development.

Benefits

• Relocation benefits are available for this role.
• A discretionary annual bonus may be available based on individual and Company performance.
• This position also qualifies for the benefits detailed at the link provided below.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager