Regional Transitional Maintenance Director

CWS Apartment Homes•Austin, TX

11d•Remote

About The Position

The purpose of the Regional Transitional Maintenance Director is to assist in the development of CWS maintenance programs and to support, train, and provide guidance to the Maintenance Directors and assets as it relates to maintenance operations. This role requires 100% travel. The Maintenance Department Vision is to ensure the health and wellbeing of people and property, through consistent implementation of fire life-safety and preventative maintenance programs. This position has no direct reports. As a Regional Transitional Maintenance Director, you will be responsible for all aspects of a successful property maintenance program within your assigned portfolio. Specific areas of focus will include: preventative maintenance, fire and life-safety, building mechanical systems, fixing things that are broken, keeping things clean, and the ongoing professional development of maintenance personnel across the country.

Requirements

High school diploma or GED (required)
Microsoft Office and Outlook software experience (required)
EPA, HVAC I & II, CPO and local certifications (required)
Minimum 2-4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
Possess a valid driver’s license and current automobile insurance (required)
Own a basic set of hand tools (required)
Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
Basic computer skills
Able to adhere to company policies, procedures, and practices
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Possess supervisory/managerial skills
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities
Able to respond to emergency calls outside of normal business hours

Nice To Haves

Some college (preferred)
Yardi software experience (preferred)

Responsibilities

Embody and promote the CWS Purpose and Values, acting as a role model for behavior, communication, and professional conduct.
Ensure the health, well-being, and safety of team members, residents, contractors, and self in all business activities.
Ensure functionality of all fire and life-safety systems for each property in the assigned region, including understanding maintenance, repair, and compliance with local regulations and codes.
Implement property-specific, CWS-approved life-safety preventative maintenance plans, ensuring timely scheduling and completion of annual inspections and certifications.
Review results of 3rd party fire and life-safety inspections with vendors, developing scopes for necessary repairs, and ensuring immediate repairs for red tags and timely repairs for yellow tags.
Conduct regular, hands-on site visits to ensure functionality and compliance of fire and life-safety systems (e.g., fire panels, gates, elevators, boilers, HVACs, pools/spas) and other mechanical systems.
Perform annual CWS Fire Life-Safety and Property Upkeep audits for each property, using audit results for team training and conducting follow-up audits as needed.
Ensure the physical asset is maintained through execution of each property’s specific preventative maintenance plan, including identifying and maintaining mechanical systems (e.g., boilers, elevators, HVACs, generators, pool equipment).
Ensure property compliance with CWS’ O&M plans for mold, radon, asbestos, and lead-based paint, establishing relationships with vendors for compliant remediation and repairs.
Develop proper scopes of work, create detailed RFPs, distribute them to approved vendors, review bids, and provide bid analysis and vendor recommendations.
Create contracts on CWS’ approved template, ensuring appropriate terms and conditions, and supervise work to ensure it meets expectations.
Confirm the skillsets and strengths of on-site Maintenance Directors meet the unique needs of each property through final interviews and by matching candidates to property needs.
Job shadow maintenance personnel to observe service requests, turns, property upkeep, and risk-related repairs, inspecting maintenance shops and vacant/down units during property visits.
Provide coaching to on-site maintenance personnel and escalate concerns to the Regional Director, contacting Human Resources and the Senior Vice-President of Operations for egregious offenses.
Provide ongoing support and professional development to on-site maintenance personnel, establishing professional working relationships and providing mentorship.
Ensure maintenance shops are set up and organized in line with CWS’ expectations.
Participate as a Faculty member of CWS Academy, including New Hire Training and Advanced Skills training.
Identify training needs within the portfolio and assist the Training Department in developing training objectives, course materials, and delivery.
Collaborate with other departments, including Training, Risk, Asset Management, and Facilities, to ensure execution of life-safety plans and escalate concerns as necessary.