Regional Technical Services Manager

AmrizeDenver, CO
Onsite

About The Position

The Regional Technical & Quality Manager oversees all regional technical, quality assurance, and quality control operations to ensure product excellence, compliance, and safety. This role is responsible for managing regional quality teams and laboratories, maintaining industry and corporate standards, and driving continuous improvement across production and product lines.

Requirements

  • Bachelor's degree
  • 10 years relevant experience required.
  • EIT required.
  • Must have a thorough and direct knowledge of concrete and construction aggregates, and all associated materials, such as cement, pozzolans, and admixtures, as related to concrete and aggregate production and delivery.
  • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators.
  • Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.

Nice To Haves

  • Field of Study Preferred: Civil Engineering
  • 15+ years preferred
  • PE preferred

Responsibilities

  • Develop and execute regional technical strategies and plans for new technical projects or product lines in collaboration with the Regional Technical Director.
  • Oversee internal and external product testing, ensure qualified personnel perform tests per applicable standards, and monitor product performance through statistical analysis.
  • Manage and direct product approval processes for specific projects, including specification review, product selection, submittals, and pre-placement conferences.
  • Communicate project details to Sales, Dispatch, and Plant teams.
  • Lead and direct regional technical, QA, and QC functions to meet internal and customer specifications while ensuring safe, compliant operations across all facilities.
  • Manage and train laboratory and quality personnel; ensure testing accuracy, equipment calibration, and adherence to corporate and industry quality systems.
  • Collaborate with production, sales, and technical teams to improve materials, processes, and product lines while balancing quality, cost, and profitability.
  • Identify and resolve quality issues, control nonconforming products, and drive continuous improvement initiatives to enhance efficiency and customer satisfaction.
  • Ensure safe, environmentally responsible operation of all regional quality areas and maintain effective communication with customer service, sales, and plant operations.
  • Lead responses to customer concerns and complaints, ensuring issues are resolved promptly while promoting proper use of company products and sharing updates on new technologies and practices.
  • Track and analyze product rejections and nonconformances, reporting trends and corrective actions to senior management and cross-functional teams.
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Benefits

  • Competitive salary
  • 401(k) pre-tax and/or Roth after-tax savings
  • Medical, Dental, Disability and Life Insurance
  • Holistic Health & Well-being programs
  • Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs) for health and dependent care
  • Vision and other Voluntary benefits and discounts
  • Paid time off & paid holidays
  • Paid Parental Leave (maternity & paternity)
  • Educational Assistance Program
  • Dress for your day
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