About The Position

As a Regional Technical Manager, you’ll be the technical lead on subsidence and building‑related insurance claims, delivering expert assessments, clear decisions, and high‑quality customer service. You’ll manage your own regional portfolio, investigate damaged properties, and drive claims to resolution with professionalism and pace. This is a home‑based, field‑focused role with UK travel, autonomy, and the chance to make a real impact on customers and clients.

Requirements

  • A degree in Civil Engineering, Structural Engineering, Building Surveying, or similar.
  • Strong technical understanding of buildings, foundations, pathology, and construction.
  • Confidence diagnosing structural issues and specifying repair strategies.
  • Excellent communication skills and a customer‑first mindset.
  • Ability to thrive in a fast‑paced, changing environment.
  • Solid numeracy, commercial awareness, and IT literacy (MS Office).
  • Flexibility, enthusiasm, and a proactive approach to problem‑solving.
  • A full UK driving licence and a suitable home office setup.

Responsibilities

  • Diagnose building damage — identify causes, defects, and repair requirements.
  • Lead subsidence investigations — specify site investigations, interpret geotechnical reports, and recommend solutions.
  • Manage insurance claims — from first visit to reinstatement, ensuring technical accuracy and fair outcomes.
  • Oversee building works — project manage repairs, administer contracts, value works, and authorise payments.
  • Ensure safety & compliance — including CDM, Health & Safety, Building Regulations, and Party Wall matters.
  • Produce professional reports — clear, concise, and technically robust.
  • Collaborate with stakeholders — policyholders, insurers, loss adjusters, contractors, and local authorities.
  • Maintain accurate records — using the company’s claims management system.
  • Work independently — managing your own workload and supporting other regions when needed.

Benefits

  • Leadership training programme
  • Funding for professional qualifications
  • Learning opportunities
  • Local charity funding
  • Employee volunteering programme
  • Pension, 5% employee and 5% employer contribution
  • High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Holiday purchase plan
  • Opportunity to purchase heath cash plan and BUPA dental plan
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