Regional Team Resource Specialist - Head Start

Mid-Willamette Valley Community Action Agency•Salem, OR

About The Position

The Regional Team Resource Specialist (RTRS) provides leadership support, coaching, guidance, and supervision to assigned staff teams in planning and implementing program services, including Child Development and Health Services, Family and Community Partnerships, and Staff Development. The role supports Head Start and Early Head Start sites and involves collaboration with the Regional Team Resource Assistant and other agency leaders. The position offers hands-on experience and ongoing professional development. The RTRS oversees classroom staffing and service delivery, monitors health and safety, observes classrooms and family interactions, and ensures staff compliance with agency policies, Head Start standards, and licensing requirements. The role also supervises staff, supports performance management, and responds to operational, personnel, and safety issues. Work takes place mostly in indoor classroom settings, with frequent indoor and outdoor supervision of children and occasional driving between agency sites.

Requirements

Bachelor's degree in Early Childhood Education or a related field, with at least 18 credit hours of Early Learning coursework.
Two years of supervisory experience.
Two years of experience in Head Start or another Early Learning program.
Valid driver's license, an insured vehicle available for work use, and a satisfactory driving record for the previous three years.
Successful registration with the Child Care Division Central Background Registry.
CPR/First Aid certification or ability to obtain it within 60 days of hire.
Food Handlers Card or ability to obtain it within 30 days of hire.
Pass a pre-employment physical examination, renewable every two years.
Pass pre-employment and random drug/alcohol screenings.
Proficiency in Microsoft Office, including Outlook, videoconferencing platforms, and web tools.
Effective oral and written interpersonal communication skills.
Ability to present information to groups of all sizes, in person and virtually.
Ability to exercise judgment in prioritizing day-to-day job tasks.
Ability to work effectively and maintain positive, professional relationships with team members and clients.
Consistent punctuality and reliable attendance.
Ability to regularly lift and/or move 10 pounds and occasionally lift and/or move up to 50 pounds.
Ability to move about the workspace and reach or extend to access materials or equipment.

Responsibilities

Orient and train new site employees.
Plan and solve problems while managing deadline pressures.
Assign the Float Teacher's daily site and classroom location.
Collaborate with the Regional Team Resource Assistant on regional tasks, including classroom observations and coverage, health and safety monitoring, daily problem-solving, support for classroom child behaviors, and other site or regional needs.
Ensure adequate classroom staffing by addressing absences through assigning a Float Teacher or RTRA, requesting a substitute, or substituting for staff as needed.
Conduct ongoing classroom, home-visit, and parent-meeting observations.
Monitor health and safety at all sites, including required periodic inspections.
Report non-compliance to HR and the Monitoring and Compliance Manager, and follow up to ensure issues are addressed.
Initiate repair and maintenance requests in accordance with Child Health and Safety Procedures.
Report emergency conditions directly to the Program Director for immediate response.
Establish site protocols for notifying families when children have not arrived within an hour of class starting.
Monitor completion and accuracy of classroom services and requirements, including home visits, education conferences, child observations and assessments, lesson plans, zoning plans, active supervision, transition and counting forms, recommended strategies, documentation for children with behavioral or developmental concerns, meal counts, attendance, staff licensing files and training, timecards, and leave requests.
Conduct Reflective Supervision meetings with direct employees.
Respond promptly to email, inter-office mail, and voicemail.
Use ChildPlus and other relevant databases to collect, track, and report child and family data and conduct child file reviews.
Participate in regular RTRS and Leadership meetings and schedule and facilitate regular regional meetings.
Participate on interview panels for new site staff.
Ensure staff compliance with MWVCAA policies and procedures, Head Start requirements, and licensing requirements; identify and address non-compliance promptly.
Address personnel issues in collaboration with the Program Manager and Human Resources.
Work with the Program Manager on staff performance issues, including creating, delivering, monitoring, and reporting on Performance Improvement Plans as needed.
Monitor staff attendance and issue disciplinary action when needed to address chronic absenteeism.
Maintain punctuality, reliable attendance, and positive professional relationships with team members and clients.
Directly supervise Teachers, Teacher Assistants, Classroom Aides, Site Receptionists, Float Teachers, and Regional Team Resource Assistants, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints.
Perform other reasonably related duties as assigned.
Occasionally drive between Agency Head Start and Early Head Start sites.
Be able to evacuate children from a classroom in an emergency.