Regional Station Mgr - 90415219 - Lorton
About The Position
The Regional Station Manager provides day-to-day operational oversight and support for the Lorton and Sanford stations. The role manages frontline staffing activities, administers operational and administrative processes, and ensures compliance with labor agreements, safety standards, and company policies. The position requires significant field presence throughout the assigned territory, travel of up to approximately 25%, and availability to respond to operational matters outside standard business hours as needed. The role oversees station operations within assigned operating budget targets and works with internal stakeholders and external partners to support safe, effective station service and facility needs.
Requirements
- High school diploma or GED.
- At least 3 years of relevant work experience.
- Experience supporting passenger services, including passenger handling, service delivery, and operations.
- Ability to manage frontline employees with varying levels of responsibility, skill, and experience.
- Ability to lead frontline employees, apply labor agreements, and manage performance, conduct, and employee relations matters consistently and effectively.
- Ability to support and manage budgets.
- Working knowledge of applicable federal, state, and local regulations, with familiarity with Amtrak labor agreements and safety programs.
- Proficiency with computer applications, including spreadsheets, databases, and word-processing software.
- Effective verbal and written communication skills to collaborate with departments, agencies, and internal and external stakeholders.
Nice To Haves
- Bachelor’s degree or equivalent combination of education, training, and relevant experience.
- At least 5 years of relevant work experience.
Responsibilities
- Oversee frontline staffing and station operations within an assigned territory and operating budget targets, ensuring compliance with applicable federal, state, and local regulations.
- Support the employee lifecycle, including hiring, training, scheduling, performance management, and discipline, in accordance with corporate policies and applicable labor agreements.
- Conduct station and facility audits for compliance with safety, environmental, financial, and customer service standards.
- Improve operational effectiveness and customer satisfaction by optimizing passenger-handling processes, supporting on-time performance, leading service disruption recovery, and partnering with stakeholders to resolve service issues and support facility needs.
- Partner with Finance to maintain accurate timesheets, accounting processes, Ariba invoicing, and crew-calling activities.
Benefits
- Health, dental, and vision insurance
- 401(k) with employer match
- Generous paid time off
- Wellness programs
- Railroad Retirement Benefits
- Paid caregiving days and backup care
- Health Savings Account
- Public Service Student Loan Forgiveness
- Fertility and family building benefits
- No-cost Personal Health Advocate
- Student Loan Assistance
- Adoption and surrogacy assistance
- Medical plan opt-out credit
- Tuition and education reimbursement
- Paid family leave
- Life insurance
- Rail pass privileges
- Short- and long-term disability insurance
- Employee Assistance Program
- No-cost financial advisor sessions
- Commuter and flexible spending accounts
- Potential short-term incentive bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
