Regional Services Coordinator

The Salvation Army Eastern Territory•City of Syracuse, NY

2d•Hybrid

About The Position

The Regional Services Coordinator will report to and work very closely with the Service Extension Director, who leads the overall strategy for service units. In the absence of the Service Extension Director, the Regional Services Coordinator will report to the Director of Advancement. This position is responsible for the fundraising, marketing, management planning, and implementation of program activities that will benefit their assigned Service Extension Units within the Empire State Division. This position provides support to the Service Extension Units and their efforts to raise and distribute funds in accordance with The Salvation Army mission. In addition, they are to maintain a working relationship with the Corps Community Center Officers in their assigned area.

Requirements

Associate degree with a minimum of 3 years’ related experience.
A background in social services, marketing, or sales is preferred
Technology savvy and a strategic thinker
Volunteer Management and/or supervisory experience
A proven ability to work independently without reliance on others. Must be a team player, self-starter, able to handle several projects at the same time and perform well with minimum supervision.
Demonstrate ability to think independently and exercise sound judgement. Ability to work successfully under pressure and deadlines.
A proven ability to manage and lead others in accomplishing established objectives
Able to produce well-constructed and clear written communications and reports
A valid driver’s license that meets The Salvation Army’s Insurance requirements.
Possess working knowledge and skill in computer software applications including Office 365, word processing, Excel spreadsheets and Outlook
Well organized and hard-working

Responsibilities

Schedule and maintain regular in-person visits (min. twice per year) with all Service Unit volunteers in designated areas of responsibility. In person Service Unit visits are a primary part of this position’s duties which may require over 60% of his/her time out of the office.
Prepare and make in person presentations on behalf of The Salvation Army with local civic, volunteer and other nonprofit groups
Support and encourage current and new volunteers in their established roles
Recruit new volunteers via in person meetings to complement each unit’s structure
Enhance existing Service Units and revive inactive Service Units
Coordinate, develop and plan with Service Extension Director county-wide meetings
Give guidance and encouragement to the Service Unit volunteers with methods to raise funds locally, such as Christmas Kettles, Walmart Stuff a Bus, Christmas in July
Be thoroughly knowledgeable of the Service Unit Manual
Attend all staff/Development meetings as requested
Promote awareness of TSA programs available to Service Unit areas
Attend in person Service Provider/School District engagement opportunities as it relates to volunteer recruitment, camp recruitment, and assistance provided by Service Units.
Attend all county agency meetings in person, ie Madison County Consortium, Broome County Community Network Meetings, etc.
Encourage campership development and participation in Service Unit areas and educating with use of CampMinder with Service Unit volunteers
Assist with camper application process with volunteers and parents and disseminate LPC (Long Point Camp) materials
Arrange transportation, chaperones, and head and lice checks for campers, when deemed necessary
Assist on Service Unit Camp registration days (opening day) at camp serving as main point person for designated units’ children
Participate and assist with logistics at camp on ending days of Service Unit camp sessions- may need to transport children, if necessary
Maintain Smartdata, Service Unit reports for visits and monthly mileage reports
Be on-call with all sources of communication so volunteers/agencies can make contact
Kettle equipment accountability via Excel Spreadsheets and maintenance by Service Unit volunteers
Participate and coordinate in Emergency Disaster Relief services, in designated units and other areas as deemed necessary
Expand personal training and preparedness, offer to assist volunteers to participate as well
Complete volunteer background checks for all new Service Unit volunteers. Update profiles for volunteers in SU areas and volunteer information regularly
Assist Service Extension Director and the Director of Advancement and with miscellaneous tasks, as needed

Benefits

Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
Company Paid Basic Term Life Insurance for Employee
Long Term Disability Insurance
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
Flexible Spending Account
Eligibility for Federal Student Loan Forgiveness Program
Tax Deferred Annuity (403B)
Christmas Bonus