HC Regional Services Coordinator

Foundation Communities Inc•Austin, TX

3d•$0 - $26•Hybrid

About The Position

The Prosper Health Coverage Regional Services Coordinator will work to increase health insurance enrollment by building relationships with public health offices, medical providers, community-based organizations, small businesses, and Federally-Qualified Health Centers (FQHCs) in our six-county service area, which includes Bastrop, Burnet, Caldwell, Hays, Travis, and Williamson Counties. Paid training provided for the required certifications.

Requirements

Must complete paid training to establish and maintain relevant certifications (including Community Health Worker certification, Certified Application Counselor certification through CMS, and Community Partner Program certification through TXHHS)
Experience coordinating community programs or services
Excellent interpersonal and communication skills
Ability to provide superior customer service to clients with diverse identities and needs
Ability to self-direct and be effective with independent, remote work in the community
Ability to be flexible, learn quickly, and problem-solve
Proficiency using standard office computer programs and databases and digital technology
Commitment to diversity, equity, and inclusion
Access to reliable transportation for traveling across the 6-county service area

Nice To Haves

Ability to communicate fluently in English and Spanish preferred
Although this position does not require prior experience with health insurance, a background in health insurance, public health, the Affordable Care Act, Medicaid, or CHIP is helpful.

Responsibilities

Organize enrollment events and coordinate on-site enrollment services at local community resource centers, businesses, churches, medical clinics, libraries, and other places to meet with people and help them get insured
Organize meetings and events to share expertise with community-based organizations and medical provider offices that share the Prosper Health Coverage mission of enrolling uninsured and underinsured people in Qualified Health Plans
Educate community partner organization representatives on the Marketplace application, health coverage terminology, and plan options, and assist with determining client eligibility for Medicaid, CHIP, and Marketplace plans and financial assistance
With a trauma-informed approach, help clients enroll in health insurance and utilize their coverage to receive care
Establish and maintain expertise in the Affordable Care Act, Medicaid, CHIP, and the Central Texas health delivery system, and use this expertise to help clients in your focus region navigate coverage and care
Provide client assistance and support in-person and by phone
Follow privacy procedures to protect clients’ personal identifiable information
Enter client information accurately in the program database