Regional Service Sales Manager - Utility and Industrial (Central US Region)

Hitachi • Earth City, IL

13d • Remote

About The Position

In this role, you will manage and grow service sales for electrical power equipment and substation services across a defined region supporting electric utility and industrial customers. Your work focuses on helping customers maintain, modernize, and extend the life of critical power assets through service projects, upgrades, retrofits, and long‑term service agreements. You will work across the installed base to identify opportunities where service solutions improve reliability, safety, and operational performance. This position combines regional sales responsibility with people management. You will guide a service sales team while remaining directly engaged with customers, aligning operational needs, maintenance strategies, and regulatory requirements with appropriate service offerings. Working with technical specialists and internal partners, you will translate real‑world grid challenges—such as aging infrastructure and evolving operational demands—into practical service solutions that support long‑term power system reliability. Central US locations: TX, OK, MO, KS, CO, NE, IA, IL, WI, MN are preferred, however other locations within a reasonable vicinity to our key customer base will be considered.

Requirements

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor’s degree with a minimum of 8+ years of experience in sales, sales support, and/or service of power systems or solutions; or Master’s degree with a minimum of 6+ years of experience in sales, sales support, and/or service of power systems or solutions; or Associate degree with a minimum of 10+ years of experience in sales, sales support, and/or service of power systems or solutions
• Bachelor’s degree in an engineering or technical discipline preferred
• Experience managing or guiding a service sales team
• Experience working with electric substation equipment such as transformers, switchgear, and circuit breakers, including customer‑facing technical sales or solution presentations
• Familiarity with operations and maintenance practices for electric substation equipment and substation construction
• Experience with substation construction and negotiating long‑term substation service contracts
• Willingness to travel up to 50%

Responsibilities

• Manage and grow regional service sales orders for electrical substation equipment and service projects
• Develop and execute service sales account plans to expand installed base coverage and long‑term service agreements
• Build customer relationships by understanding operational requirements, maintenance strategies, and applicable regulations
• Identify service opportunities through customer meetings, facility walk‑throughs, and installed base reviews
• Coordinate service proposals, tenders, and follow‑up activities with internal teams and business units
• Translate customer needs and feedback into appropriate service offerings and sales strategies
• Guide and develop a regional service sales team with a focus on engagement, performance, and safety
• Use CRM and reporting tools to manage sales activity, opportunity tracking, and data accuracy
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Benefits

• Opportunities to work on innovative technologies that shape the future of energy
• A collaborative environment with experienced professionals across the power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree