Regional Service Manager

GPM Empire, LLC • Remote,

2d • Hybrid

About The Position

The Regional Service Manager directs and coordinates activities of workers and service companies engaged in repair, maintenance, and installation of equipment; and in maintenance of buildings and grounds, by performing the following duties personally or through subordinate supervisors.

Requirements

• Electrical & plumbing, mechanical, AVAC, construction knowledge/Gasoline & Environmental working knowledge
• 2-3 years supervisory experience in the maintenance function.
• 4 year degree or comparable knowledge
• Good verbal communication skills
• High School level skills
• Good reasoning and common sense abilities

Responsibilities

• Reviews job orders to determine work priorities.
• Coordinates scope of work using dispatch function.
• Schedules repairs, maintenance, and installation of equipment, coordinates with store operations to ensure projects do not interrupt store operations, are on schedule and meet budget.
• Coordinates activities of vendors and internal department personnel fabricating equipment and repair to improve or replace existing building facilities or equipment.
• Directs maintenance activities to provide continuously satisfactory employee and customer environment.
• Develops, inspects and reviews preventive maintenance program in conjunction with maintenance staff. 80% activity in the field is an essential position requirement.
• Reviews production, quality control, and maintenance reports and statistics to plan and modify maintenance activities.
• Inspects operating equipment, construction jobs, and installations for conformance with operational standards, and to ensure that replacement and repairs are warranted by outside contractors.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Reviews remodel and construction modifications and discusses equipment needs and modifications with outside contractors in conjunction with Corporate Project Manager(s).
• Requisitions tools, equipment, and supplies required for operations.
• Estimates all non-contract service calls with a monetary value each month and enter into cost estimate worksheet.
• Approves, rejects, and modifies invoices. Monitors all expenditures as required.
• Procures new vendor relations and facilitate their introduction into CMMS / Heat™ system.
• Tracks inventory through equipment transfer forms and maintains equipment data base.
• Rides stores to ensure policies followed, check for potential hazards, and identify service issues.
• Submits timely store ride reports and coordinates the completion of issues unresolved.
• Directs training and indoctrination of vendors and internal department personnel to improve work performance and acquaint workers with company policies and procedures.
• Confers with management, engineering, and internal/external personnel to resolve maintenance problems and recommend measures to improve operations and conditions of equipment and facilities.
• Assists in preparation of department budget and monitors expenditure of funds in budget.
• Responsible for approving Not To Exceed (“NTE”) requests by third party providers.
• Primarily responsible for creating a safe employee and customer working and shopping environment.
• Other duties as assigned by Director of Facilities.
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level