Regional Service Manager

BGIS•Oklahoma City, OK

4h•$105,000 - $120,000•Hybrid

About The Position

The Regional Service Manager leads a team of commercial HVAC service technicians across a designated regional footprint. This role is responsible for driving operational performance, ensuring service excellence, and maintaining strong client relationships while leading a high-performing team.

Requirements

Associate degree or equivalent experience
5+ years of leadership experience in commercial HVAC or field service operations
Proven experience managing teams of technicians.
Strong understanding of HVAC systems and service operations
Excellent communication, leadership, and problem-solving skills
Ability to build strong client and internal relationships.
Proficiency with Microsoft Office and field service systems
Self-directed with strong organizational skills
Valid driver’s license required.
Ability to travel to job sites, client locations, and team meetings.

Nice To Haves

Technical certifications or specialized training in HVAC or related field

Responsibilities

Lead, coach, and develop a team of technicians to drive engagement and performance.
Manage hiring, evaluations, and compensation planning.
Provide ongoing feedback, training, and performance support.
Ensure compliance with safety and regulatory standards.
Oversee dispatch and service scheduling to meet service-level expectations.
Manage preventative maintenance programs and service delivery.
Review service work and invoices for accuracy and efficiency.
Monitor budgets and optimize resource allocation.
Analyze workflow and implement continuous improvement initiatives.
Partner cross-functionally to resolve issues and enhance service delivery.
Manage inventory to support operational needs.