Associate Director, Post Production & Quality Operations

Carvana • Seattle, WA

2h • Onsite

About The Position

As the Regional Senior Manager of Post Production/IQR, you will have the unique opportunity to partner closely with several different teams at multiple sites (including IC leadership, reconditioning, and support teams) to drive the strategy behind the development and deployment of Post Production & Quality programs, as well as manage continued performance of internal and external vendors. We are looking for a resourceful self-starter who will set the tone for the successful and fast-paced growth of our Inspection Centers. The Regional Senior Manager of Post Production/IQR role will be heavily focused on leading our teams to effectively close operational gaps and establishing standardized practices that will drive exceptional quality.

Requirements

• Minimum of 8 years of leadership, people development, and operations experience
• Experience working in a Lean Manufacturing environment
• Experience developing effective and scalable operating systems and processes
• Proven track record of production process improvement and innovation
• Proven track record of managing complex change across large teams
• Proven track record of leading and developing others
• Proven ability to obtain project deliverables and company metrics
• Strong analytical thinking and organizational skills
• Strong written and verbal communication skills; Ability to learn quickly and transfer knowledge
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to travel up to 80% (multi site responsibility)
• Ability to provide valuable and actionable feedback
• Proficient computer skills
• Must be at least 18 years of age
• Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
• Ability to read, write, speak and understand English

Responsibilities

• Driving successful execution amongst our Post Production teams by effectively leading and developing team members and creating and implementing new processes and systems.
• Identifying issues or roadblocks to execution and quickly taking action to problem solve and implement effective solutions across a large and quickly evolving platform.
• Providing clear direction and necessary support to ensure operational gaps are being closed in a timely manner.
• Working with key business partners to develop systems, metrics, reporting, and staffing models for our Post Production processes and teams.
• Effectively leading and developing onsite personnel at third-party production locations.
• Managing quality of internal and external vendors responsible for producing units for Carvana.
• Establishing effective working relationships with internal and external partners.
• Creating and successfully executing large-scale change management initiatives and new process rollouts.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed