Regional Security Account Manager (83749)

Inter-Con Security Systems • New York, NY

20d • Hybrid

About The Position

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters.
The Regional Account Manager reports to the Regional President. The major responsibilities of the position include, but are not limited to, the following duties: Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for a particular region on the East Coast, to oversee locations in Chicago, Boston, Atlanta, Washington DC, and NYC. Conduct quality assurance inspections, monitor, and manage their direct management team, along with the Security Officers in the assigned region; to include corporate and retail locations. Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders Serve as Inter-Con’s Regional contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time Oversee the training and operational employment of Field Supervisors and Security Officers Ensure the highest standards of conduct, appearance, performance, and training are being met at all times Keep the Regional President apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner

Requirements

• Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. – MS Word, Excel, Access, SharePoint).
• Strong interpersonal, critical thinking, time management, and multi-tasking skills required.
• A great communicator that gets the value of teamwork.
• Able to interact in a corporate environment and effectively communicate with all levels of management.
• Must be flexible and possess the ability to meet deadlines in a high tempo, ever changing, fast paced, sometimes stressful environment.
• A dependable team player with business maturity, enthusiasm, and a positive work attitude.
• Customer Service orientation required.
• Must be able to travel up to 20% to all facilities in the Chicago, Boston, and New York areas.

Nice To Haves

• An understanding of security operations and contracts management preferred.
• Understand operational KPIs and ability to utilize data to drive operations.

Responsibilities

• Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for a particular region on the East Coast, to oversee locations in Chicago, Boston, Atlanta, Washington DC, and NYC.
• Conduct quality assurance inspections, monitor, and manage their direct management team, along with the Security Officers in the assigned region; to include corporate and retail locations.
• Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
• Serve as Inter-Con’s Regional contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
• Oversee the training and operational employment of Field Supervisors and Security Officers
• Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
• Keep the Regional President apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner

What This Job Offers

• Job Type: Full-time
• Career Level: Manager