Regional Sales Manager - Northeast Illinois / Southern Wisconsin

JB Poindexter & Co•Chicago, IL

6d•Hybrid

About The Position

The Regional Sales Manager is key to achieving Morgan’s sales targets and accelerating growth in the region. This role involves supporting customer field sales and service through expert training, specification consultation, accurate quoting, joint customer calls, proactive warranty follow-up, and seamless status and scheduling coordination. It also includes empowering regional lease corporate and field sales teams, accelerating distributor growth, managing direct-to-fleet sales and service activities, and proactively identifying and closing new business opportunities. The role also requires coordinating chassis-to-body orders, managing complex orders, tracking build and arrival timelines, leading warranty investigations, and serving as a liaison between Sales and Engineering. Responsiveness to manufacturing issues and demonstration of strong professionalism, time management, product knowledge, chassis expertise, and IT proficiency are essential.

Requirements

Bachelor’s degree preferred in Marketing, Communications, Business Administration, or a related discipline.
Strong, current knowledge of the medium-duty truck market, including customer segments and effective sales strategies.
Proven ability to manage the full order lifecycle—from quoting through delivery—while providing follow-up support, warranty coordination, and exceptional customer care.
Highly organized and data-driven, with the ability to manage complexity and maintain operational efficiency.
Demonstrated strength in developing and sustaining trusted relationships with customers and business partners.
Resourceful and results-oriented, with the ability to address challenges quickly and effectively.
Valid driver’s license with a driving record that meets Morgan standards.

Responsibilities

Support customer field sales and service through expert training, specification consultation, accurate quoting, joint customer calls, proactive warranty follow-up, and seamless status and scheduling coordination.
Empower regional lease corporate and field sales teams with high-quality training, precise spec consultation, competitive quoting, efficient order entry, collaborative customer calls, warranty follow-up, and accounts receivable support.
Accelerate distributor growth by supporting sales and service efforts, advocating within Morgan, leading joint customer calls, providing detailed costing, acting as an engineering and scheduling liaison, managing warranties and receivables, administering Co-op & DI programs, and strengthening factory-to-distributor relationships.
Manage direct-to-fleet sales and service activities, delivering accurate specifications, competitive quotes, streamlined order entry, proactive scheduling updates, chassis coordination, warranty support, and accounts receivable management.
Proactively identify, pursue, and close new business opportunities to drive revenue growth.
Coordinate chassis-to-body orders, manage complex orders without VINs, identify unidentified chassis, track build and arrival timelines, and oversee customer-supplied materials.
Lead timely warranty investigations, manage damage control, and support swift issue resolution.
Serve as the primary link between Sales and Engineering, ensuring customer requirements are clearly communicated from quote through production.
Respond rapidly to manufacturing “red flag” issues, driving immediate corrective actions to keep projects on schedule.
Demonstrate strong professionalism, effective time management, deep product and competitive knowledge, broad chassis expertise, application and vocational insight, and advanced proficiency with internal IT systems.