Regional Sales Director, Immunology - Northeast Region

Merck•Jersey City, NJ
•$231,900 - $365,000•Remote

About The Position

The Regional Sales Director, also known as the Director of Commercial Operations (DCO), is a second-line people leader in the US Immunology Sales organization, responsible for the Northeast Region of the United States. The DCO leads District Managers (Customer Team Leaders), who in turn lead field sales representatives. The role is accountable for the performance, development, and business results of the District Managers and their teams, including talent selection and development, strategic planning, resource allocation, customer experience, and regional P&L management. This is a field-based sales leadership position. The successful candidate leads regional execution of approved customer engagement strategies and works with healthcare providers, systems, payers, patients, and cross-functional partners to support business objectives and better patient outcomes. Travel is required, including overnight trips within the assigned territory, with travel of up to 50%. The posting lists the primary location as remote.

Requirements

  • BA/BS degree and at least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry.
  • At least 3 years of people management experience.
  • At least 3 years of experience building and managing customer relationships.
  • Resident of the region and able to travel up to 50%, including overnight trips within the assigned territory.
  • Demonstrated ability to develop regional strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives.
  • Strong knowledge of regional healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access and reimbursement considerations.
  • Track record of building and developing high-performing teams, with strengths in strategic agility, business acumen, decision quality, driving results, managerial courage, and building effective teams.
  • Valid driver's license.

Nice To Haves

  • Advanced degree such as an MBA or an MS in Science, Business, or a Healthcare discipline.
  • Deep experience in immunology, specifically Inflammatory Bowel Disease within Gastroenterology, including proven success in competitive markets and product launches.

Responsibilities

  • Lead, recruit, develop, and retain a high-performing regional team to execute approved customer engagement strategies and achieve business objectives.
  • Own the customer portfolio and overall customer experience, ensuring accurate and trusted communications across team touchpoints.
  • Build and sustain business relationships with senior leaders and industry thought leaders to support strategic engagement.
  • Align account plans with payer and managed-care considerations to optimize access and reimbursement strategies.
  • Deliver regional business results and meet defined P&L targets.
  • Communicate and embed a customer-centric vision across large teams, motivating employees toward shared goals.
  • Contribute to national strategy and tactics through active participation on cross-functional teams.
  • Proactively identify and pursue opportunities to grow the business.
  • Leverage payer, patient, and HCP interactions and interdependencies to maximize business potential.
  • Provide input to set annual financial goals for the assigned customer base.
  • Ensure compliance with company policies, business practices, and regulatory requirements.

Benefits

  • Medical, dental, and vision healthcare benefits.
  • Other insurance benefits for employees and family.
  • Retirement benefits, including a 401(k).
  • Paid holidays.
  • Vacation.
  • Compassionate and sick days.
  • Eligible for an annual bonus and long-term incentive, if applicable.
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