Regional Sales Director, Immunology - Central Region

Merck•St. Louis, MO
•$231,900 - $365,000•Remote

About The Position

The Regional Sales Director, also known as the Director of Commercial Operations (DCO), is a second-line people leader for the Central Region of the United States within the Immunology Sales organization. The DCO leads District Managers (Customer Team Leaders), who in turn lead field sales representatives. The role is accountable for the performance, development, and business results of the regional leaders and their teams, including talent selection and development, strategic planning, resource allocation, customer experience, and regional P&L management. This is a remote, field-based sales leadership position covering the Central Region. Travel is required to fulfill the responsibilities of the role, including travel of up to 50% and overnight trips within the assigned territory. The role supports delivery of clinical product information, educational materials, and clinical training programs to healthcare providers and systems to help improve patient outcomes.

Requirements

  • BA/BS degree and at least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry.
  • At least 3 years of people management experience.
  • At least 3 years of experience building and managing customer relationships.
  • Resident of the region and able to travel up to 50%, including overnight trips within the assigned territory.
  • Demonstrated ability to develop regional strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives.
  • Strong knowledge of regional healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access and reimbursement considerations.
  • Track record of building and developing high-performing teams, with strengths in strategic agility, business acumen, decision quality, driving results, managerial courage, and building effective teams.
  • Valid driver’s license.

Nice To Haves

  • Advanced degree such as an MBA or an MS in a science, business, or healthcare discipline.
  • Deep experience in immunology, specifically Inflammatory Bowel Disease within Gastroenterology, including proven success in competitive markets and product launches.

Responsibilities

  • Lead, recruit, develop, and retain a high-performing regional team to execute approved customer engagement strategies and achieve business objectives.
  • Own the customer portfolio and overall customer experience, ensuring accurate and trusted communications across all team touchpoints.
  • Build and sustain business relationships with senior leaders and industry thought leaders to support strategic engagement.
  • Align account plans with payer and managed-care considerations to optimize access and reimbursement strategies.
  • Deliver regional business results and meet defined P&L targets.
  • Communicate and embed a customer-centric vision across large teams, motivating employees at all levels toward shared goals.
  • Contribute to national strategy and tactics through active participation on cross-functional teams.
  • Proactively identify and pursue opportunities to grow the business.
  • Maximize business potential by leveraging payer, patient, and HCP interactions and interdependencies.
  • Provide input to set annual financial goals for the assigned customer base.
  • Ensure compliance with company policies, business practices, and regulatory requirements.

Benefits

  • Medical, dental, and vision healthcare benefits.
  • Other insurance benefits for employees and their families.
  • Retirement benefits, including a 401(k).
  • Paid holidays.
  • Vacation.
  • Compassionate and sick days.
  • Annual bonus and long-term incentive, if applicable.
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