Regional Sales Director - Western Canada

Fairstone Bank•Toronto, ON

48d•$110,000 - $120,000•Hybrid

About The Position

The Residential Lending business unit works directly with brokers and borrowers to offer a variety of solutions while providing outstanding service to our clients. As a key segment of Home Trust’s business, our focus will remain on core residential products as we position ourselves for continued success. We drive business volumes consistent with our risk appetite, adhering to the Company’s legislative and regulatory requirements, and supporting key business objectives to enhance employee engagement and capability while fostering a culture of respect, trust and integrity. Responsible for developing and achieving group objectives within their identified region by enabling, coaching and mentoring a team of Mortgage Professionals. This leadership role is also responsible for goal setting, training & development and creating a positive work environment where team members feel valued and are able to achieve established performance standards. This position will play an integral role generating new business with mortgage brokers. This position is integral to regional growth in securing key broker relationships while ensuring deals meet all required risk, credit and compliance standards established by the Company.

Requirements

Bachelor's degree required in Business, Economics or equivalent
Min 8-10 years in mortgage sales with strong understanding of mortgage lending
Strong organizational, time-management, analytical skills and strong problem solving skills
Sales and Business Development, coaching and mentoring experience
Excellent interpersonal relationship building and listening skills
Motivates and engages others through fostering a collaborative team environment
Excellent written / verbal communication and professional maturity

Responsibilities

Lead by example and provide on-going mentoring and coaching to all team members, both individually and in groups
Review team performance and identify training needs
Foster a team environment focused on achieving all branch objectives and goals in support of the business
Strive for excellence in reinforcing a strong customer focused and sales focused culture, while adhering to all prescribed compliance requirements
Create, maintain and analyze routine performance and progress reports against goals
Price applications in excess of Manager or Team Lead limits and offer resolution in unique situations
Liaise between teams, brokers and internal departments
Conduct routine visits to identify, develop and maintain solid relationships and a strong presence with brokers and their referrals
Market HTC’s wide range of financial products to generate new sales
Prospect assigned territory for new business; Recognize cross-sell/up-sell opportunities
Develop, implement and monitor reports and statistics to increase market share within assigned territory and identify strategies to achieve organizational and regional sales and profitability objectives
Liaise with originations management team to identify and recommend opportunities
Promote on-going education and awareness of quality and compliance within the broker community
Remain current on all related HTC services and offerings, latest market trends, participate in industry events and share knowledge in order to secure competitive advantage
Ensure all brokers possess appropriate and current provincial license; Evaluate and analyse documentation supplied by client and broker to ensure its authenticity and compliance with all aspects of Home Trust Company’s policies and guidelines per delegated authority matrices and applicable compliance obligations including underwriting policies and lending guidelines, Privacy, Anti-Money Laundering/ Anti-Terrorist Financing and internal Anti-Fraud Policy requirements
File Unusual Transaction Reports as applicable to fulfil individual employee obligations to detect and deter financial crimes activity

Benefits

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.