Regional Sales Director, CRM (Dallas TX)

Abbott • Dallas, TX

2d • Remote

About The Position

Abbott is a global healthcare leader focused on advancing treatments for cardiovascular disease through innovative Cardiac Rhythm Management technologies. This role is for a Regional Sales Director (RSD) for the CRM team, based in Dallas, TX. The RSD will report to the US Area Vice President and is responsible for managing and directing CRM sales within a specified region. This includes identifying market opportunities, achieving sales objectives, leading and coaching territory managers and clinical specialists, and ensuring competent clinical coaching and customer interface. The position requires a strong understanding of CRM procedures, driving continuing education, setting sales strategy, and building cross-functional partnerships. The role also involves budget oversight, compliance monitoring, and staying current with industry trends and company objectives. Decisions made in this role have a critical impact on significant area projects and operations, and the RSD will act as a mentor to develop solutions for complex problems.

Requirements

• A Bachelor’s degree in Business Administration, Marketing or equivalent.
• 8+ years of progressively more responsible work experience in Tachycardia/Bradycardia product areas or a related discipline.
• Direct experience in CRM product sales preferred.
• Proven and documented sales and clinical performance in the cardiology/cardiovascular field.
• Ability to lead workstreams and initiatives utilizing critical thinking skill sets.
• Ability to provide direction and monitor progress of direct reports' clinical and sales objectives, monitor quality, outcomes, and sales performance measures.
• Able to perform this job in a quality system environment.
• Solutions oriented to problem solve with a fact-based orientation.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.

Nice To Haves

• Master’s degree preferred.
• Prior commercial and clinical trial experience in cardiology/cardiovascular.
• Documented successful leadership experience of sales and clinical teams.
• Abbott cardiovascular experience.

Responsibilities

• Primary management responsibility for directing the CRM sales of Abbott products and/or services in a specified region.
• Assist in identifying and evaluating market opportunities and sales potential to establish and achieve sales and clinical objectives.
• Lead and coach the activities of territory managers and clinical specialists to develop a high-performing team.
• Meet authorization training requirements to support CRM procedures for competent clinical coaching and improved customer interface.
• Assist with contract negotiation, customer engagement, performance management, and clinical competency development of direct reports.
• Coach on how to proactively support CRM procedures to achieve safe outcomes.
• Drive continuing education within their region to ensure quality and best-in-class customer support.
• Set the sales strategy in their region to meet franchise goals.
• Support and achieve the regional sales plan.
• Develop a safe learning environment and uncompromised positive team culture.
• Create an entrepreneurial and supportive work environment by providing weekly team calls, discovery workshops, regional meetings, and individual discussions.
• Recruit, onboard, coach for sales and clinical performance, and develop direct reports.
• Foster a diverse workplace that enables all participants to contribute to their full potential.
• Empower the team to assist in the development of the CRM franchise.
• Assist individuals with quarterly goals, development plans, and provide annual performance reviews.
• Foster proper targeting and drive customer and account engagement planning to advance the commercial sales process.
• Prepare regional sales forecasts and participate in the determination of market potential and in the preparation of CRM sales expense estimates for the region.
• Provide accurate sales forecasting and drive sales accountability with forecasting.
• Conduct quarterly field travel with the team, visiting customers while ensuring clinical competencies and sales advancement.
• Propose strategies and initiatives to improve the franchise customer focus and support.
• Build strategic cross-functional partnerships (marketing, training, enterprise accounts, clinical trial).
• Demonstrate exceptional organizational and operational skills.
• Monitor compliance with company policies and procedures.
• Assist with case support and proctor planning and conflict resolution.
• Oversee annual region budget and compliance.
• Approve direct report expense reports and address compliance issues.
• Complete vendor credentialing process for hospital access as required.
• Remain current on developments in fields of expertise, regulatory requirements, company products, markets, objectives, and industry trends.
• Resolve and/or facilitate resolution of problems, including identifying causes to prevent re-occurrence.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement
• The Freedom 2 Save student debt program
• FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager