Regional Revenue Cycle Management Supervisor (Remote)

Blue Cloud • Nashville, TN

4d • Remote

About The Position

The Revenue Cycle Management Supervisor supports the daily operations of assigned revenue cycle functions for a designated region. This role provides hands-on supervision, workflow coordination, coaching, training, and first-level escalation support for charge entry, accounts receivable follow-up, denials, claims issues, and related billing workflows. The supervisor helps ensure work queues are completed timely, team members understand expectations, and operational issues are communicated to the Regional Revenue Cycle Manager.

Requirements

• High School Diploma or equivalent.
• 3+ years of experience in healthcare revenue cycle operations, including billing, charge entry, A/R follow-up, denials, collections, or related functions.
• 1+ years of experience in a lead, trainer, senior team member, or frontline supervisory role.
• Working knowledge of healthcare billing workflows, claims processing, payer requirements, EOB/ERA research, denials, and A/R follow-up.
• Strong analytical and problem-solving skills with the ability to identify trends and escalate issues appropriately.
• Excellent written and verbal communication skills.
• Proficient in practice management systems, clearinghouse tools, payer portals, Microsoft Office Suite, and reporting tools.

Nice To Haves

• Associate or bachelor's degree preferred - years of experience may be substituted.
• Experience in ASC, dental, pediatric, multi-site, or multi-specialty revenue cycle operations preferred.
• CRCR, CPB, CPC, or related certification preferred.

Responsibilities

• Supervise and support charge entry representatives, accounts receivable representatives, and team leads assigned to the region.
• Monitor daily productivity, accuracy, work queue status, turnaround times, and aging trends to help ensure regional goals are met.
• Review and coordinate daily workflows related to charge entry, claims follow-up, denial handling, payment variances, and A/R resolution.
• Provide day-to-day direction, coaching, feedback, and support to team members regarding standard workflows and performance expectations.
• Assist with onboarding and training new or existing team members on payer requirements, system use, workflow expectations, and documentation standards.
• Partner with billing, A/R, payment posting, and operational teams to support timely and accurate account resolution.
• Maintain compliance with HIPAA, payer guidelines, internal controls, and applicable regulatory requirements.
• Assist the Regional Revenue Cycle Manager in meeting departmental timelines, goals, audits, and operational initiatives.

Benefits

• Work with a passionate, dedicated, and talented team in a growing organization committed to doing good
• Competitive salary based on
• Health, dental, and vision
• 401(k) with company
• Paid time off
• Professional development and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED