Regional Restaurant Food Safety Manager

Chipotle

1d•Hybrid

About The Position

As the Regional Restaurant Food Safety Manager, you will support Chipotle’s restaurants across assigned regions by helping to cultivate and sustain a culture of World-Class Food Safety. You will ensure consistent execution of food safety standards and protocols while serving as a subject matter expert for the field. In this role, you will provide guidance and coaching on food safety programs and issues, including crisis response, third-party audits, health department engagement, pest prevention, and hotline escalation management. You will also partner closely with cross-functional teams, including Restaurant Training, Compliance, and Legal, to support adherence to food safety standards and expectations.

Requirements

High school diploma or general education degree (GED) required.
Bachelor’s Degree from a 4-year University in General Science, Food Science and Technology, Human Nutrition, Hospitality Management, or Business Administration required.
CP-FS and REHS/RS certification required.
Manger Level ServSafe Certification, HACCP Certification and Allergen Certification required.
5-8 years of experience in Food Safety, Quality Assurance, Microbiology, Chemistry, Restaurant Operations and/or Pest Management required.
Demonstrated ability to develop, implement and improve food safety programs through effective and efficient collaboration and leadership.
Strong ability to analyze, prioritize, and resolve complex food safety challenges in a fast-paced environment.
Exceptional organizational skills with the ability to manage multiple priorities, plan effectively, and deliver results.
Skilled at delivering clear, concise, and professional written and verbal communications to internal cross-functional teams and leadership and external partners.
Demonstrated leadership capabilities, including the ability to coach and inspire teams toward a shared goal of food safety excellence.
Proficiency in identifying risks, developing solutions, and implementing preventative measures that align with company objectives.
In-depth knowledge of food safety regulations, FDA Food Code, and experience conducting audits or managing food safety incidents.
Familiarity with pest management vendors and risk mitigation strategies.
Ability to remain on call outside of standard business hours, traveling up to 60% as needed.

Responsibilities

Serve as Food Safety subject matter expert supporting restaurants and cross-functional teams, providing guidance and coaching on Food Safety programs and issues.
Plan and execute restaurant visits working side-by-side with leaders to assess and drive food safety compliance and best practices, ensuring food safety values are at the core of daily restaurant operations and team behaviors.
Support new Field Leaders with food safety onboarding and education to include audit and assessment execution and use of company tools and resources.
Lead response to food safety emergencies escalated through the Safety Support Restaurant (SSR) Hotline, assessing impact, triaging issues, engaging stakeholders, and aligning on appropriate resolution to include executive and third-party escalation and restaurant closures.
Oversee and coordinate rigorous food safety compliance by leveraging data-driven reporting, robust training programs, and cross-functional collaboration, working with all stakeholders to align on food safety priorities.
Contribute to the development of national food safety policies, procedures, and materials for all locations and restaurant employees.
Develop expertise in food safety tools, systems, and strategies empowering teams to act as ambassadors of food safety through coaching, mentoring, and leading by example.
Exercise sound judgment in fast-moving situations, often serving as the first point of contact for food safety decisions in the field.