Regional Quality, Safety Program Manager III

Cleveland Clinic

2d • Hybrid

About The Position

Join Cleveland Clinic’s Martin North Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This downtown Stuart hospital provides top-quality patient care to the communities in and around Martin County on the beautiful St. Lucie River. The caregivers at Martin North Hospital have made it an excellent medical facility and a home away from home. As Program Manager III, you will support and ensure the efficient functioning of clinical practices across the region. You will lead process improvement initiatives, grow the Chronic Lung Program, capture and direct patient populations to provider templates, manage provider onboarding and assist is various other related tasks. Serving as a leader, you will oversee Administrative Program Coordinators, Office Assistants and other supporting roles to instill motivation and achieve goals. In this position, you may be asked to float between various locations in Florida as needed. A caregiver in this position works Monday through Friday from 8:00am to 5:00pm.

Requirements

• Bachelor’s Degree in Healthcare Management or a related field
• five years of related experience
• Knowledge of statistical and financial analysis, primary research and business plan development
• Demonstrated team, leadership, organizational, financial management and problem-solving abilities
• Strong presentation, communication and training skills

Nice To Haves

• Master’s Degree
• Healthcare setting experience

Responsibilities

• Manage the implementation and maintenance of designated programs.
• Plan, develop and maintain systems and procedures.
• Act as liaison between the department and outside communities.
• Serve a coach and mentor for other positions in the department.
• Assist with the budgetary process.
• Manage, develop, implement and maintain operational systems and activities.
• Manage multiple priorities and projects with competing deadlines.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.

Benefits

• Follows Standard Precautions using personal protective equipment as required for procedures.
• drug free environment
• testing for controlled substances
• influenza prevention program
• annual influenza vaccination or approved exemption
• outstanding, comprehensive offerings are an investment in your health, well-being and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees