REGIONAL QUALITY MANAGER

The Home Depot • North, SC

7d • Hybrid

About The Position

The Regional Quality Manager (RQM) evaluates MET operational processes and quickly identifies issues as well as influences operational performance through in-aisle gap analysis. RQMs develop MEAs, Supervisors, MEMs and DEMs by teaching, coaching and training on operational processes. RQMs must have the ability to clearly communicate across all levels of the organization. Each visit to outlier stores will occur over a multi-day period in which the RQM will facilitate detailed training designed to increase store performance. The Regional Quality Manager typically covers 1-2 regions and may be required to visit other stores to engage with associates and identify best practices.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• 3 years of work experience

Nice To Haves

• Overnight travel may be required

Responsibilities

• Influence operational performance through in-aisle gap analysis
• Remain current and well versed on MET SOPs and strategic initiatives
• Evaluate MET operational processes and quickly identify and address issues
• Develop MEAs, Supervisors, MEMs and DEMs by teaching, coaching and training on operational processes
• Planning and organization of weekly / monthly RQM routines
• Follow up of store walks and game plan progress

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED