Regional Quality Manager

Performance Contracting Group • Lenexa, KS

2d • $92,600 - $129,000 • Hybrid

About The Position

Performance Contracting Group (PCG) is a national employee-owned specialty contractor seeking an experienced Regional Quality Manager for its Quality Department. This role, based in Lenexa, KS or the assigned region, involves collaborating with the Director of Quality, Quality Manager, and other Regional Quality Managers to lead quality initiatives across assigned operations, branches, and departments. The position focuses on measuring and evaluating the effectiveness of the Quality Management System (QMS) by identifying trends, risks, and opportunities for improvement (OFI) in key performance indicators (KPIs). The Regional Quality Manager will act as a consultant to the assigned region and branches, directing the implementation and administration of quality programs and contributing to the QMS continuous improvement process.

Requirements

• Associate’s degree in business administration or construction focus.
• 5-9 years working within commercial and/or industrial construction trade.
• 3-5 years experience with ISO 9001 standards.
• 3-5 years experience leading others.
• Must have a passion to improve products/services, maintain consistency, and promoting quality throughout the organization.
• Ability to recognize and act upon risks, trends, and OFIs.
• Familiarity with SharePoint, Procore, and Microsoft Office (includes Excel, Word, Outlook, PowerPoint, etc.).
• Interpersonal skills to collaborate with development teams.
• Any/All certifications with a quality, safety, and/or manufacturing focus (e.g., Certified Quality Auditor, Certified Quality Engineer, etc.).
• Adaptable, ambitious, cooperative, engaging, outgoing, hardworking, self-directed, reliable, innovative, creative, etc.
• Excellent and professional communication skills, both written and oral.
• Strong attention to detail.
• Demonstrates a solutions-oriented mindset.
• Demonstrates the ability to adapt to ever-evolving environments.
• Proven track record working successfully independently as well as with a team and/or working alongside various stakeholders.
• Strong organizational and analytical skills.
• Ability to think abstractly and see how small details relate to the bigger picture.
• Ability to positively foster, influence, lead, and manage change.
• Ability to travel 60% of the time.

Nice To Haves

• Fluency in Spanish is preferred.

Responsibilities

• Update/Maintain assigned PCI product line quality plan(s), procedures, and forms.
• Assist/Submit project specific PCI product line quality plan(s) for customer approval.
• Assist/Submit subcontractor quality plan(s) for customer approval.
• Assist with implementing and/or updating Company Quality Manual (CQM) as well as associated procedures and forms.
• Attend assigned internal product line summit(s) and workshop(s) as required.
• Provide quality presentations to colleagues, customers, etc.
• Provide, coordinate, and record PCG QMS, tool, vendor specialty, quality software, equipment, product line quality plan(s), etc. training.
• Update/Maintain assigned PCI product line quality plan(s) along with affiliated procedures and forms.
• Solicit customer QMS feedback.
• Assist BQE with establishing project contingency plan(s).
• Monitor, measure, analyze, and evaluate assigned branch office quality KPIs for trends, risks, and OFIs. Report findings to branch management and the Quality Department to initiate a continuous improvement initiative.
• Attend/Coordinate project quality kick-off meeting(s).
• Lead QMS initiatives for assigned branch office(s), region, and/or national team(s).
• Participate in assigned branch office Foreman meetings which includes toolbox talks.
• Coordinate and/or assist with both internal and external quality assessments that include completing all required forms (e.g., Audit Finding Report, Corrective Action Request, etc.) to address any/all findings.
• Assist assigned Branch Quality Engineer (BQE) on their QMS task(s) as required.
• Perform additional quality tasks as needed.

Benefits

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree