Regional Quality Manager

CSP (Teijin Automotive Technologies)•North Baltimore, OH

2d•Hybrid

About The Position

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. This is a contract position supporting regional corporate quality initiatives. The primary work location is North Baltimore, Ohio. Regular travel is required to other Ohio manufacturing plants for plant audits, launch support, supplier or customer issue response, corrective action follow-up, and quality system alignment activities.

Requirements

Demonstrated experience in quality management within a manufacturing environment, preferably automotive or other regulated manufacturing operations.
Strong working knowledge of ISO and IATF 16949 requirements, quality management systems, internal auditing, and corrective action methods.
Extensive experience developing, reviewing, validating, and submitting PPAP packages, including APQP deliverables, control plans, PFMEAs, process capability studies, measurement system analysis, dimensional results, material and performance testing records, and Part Submission Warrants.
Proven ability to lead cross-functional problem solving and drive sustainable corrective actions across multiple facilities.
Strong communication skills with the ability to interface effectively with plant leadership, corporate teams, customers, and suppliers.
Ability to travel regularly throughout Ohio and work effectively in both plant and corporate environments.

Nice To Haves

Certified internal auditor, IATF 16949 auditor, Six Sigma, Lean, or equivalent quality certification.
Experience reviewing customer portals and managing customer quality scorecards.
Ability to analyze quality data, identify trends, prepare executive-level summaries, and recommend practical improvement actions.
Experience supporting supplier PPAP development, supplier quality documentation reviews, supplier audits, and supplier corrective action management.

Responsibilities

Monitor customer portals, internal quality performance, warranty performance, and customer quality trends for assigned Ohio facilities.
Administer and support compliance with ISO and IATF 16949 quality management system requirements.
Review quality systems, procedures, work instructions, records, and related documentation for effectiveness and compliance.
Work with other CSP plants to commonize, strengthen, and improve quality systems, processes, and reporting practices.
Conduct internal quality system audits at corporate and manufacturing locations, including IATF-focused assessments and follow-up verification.
Represent the company with customers and industry personnel, including customer visits, customer quality meetings, and industry-related events as needed.
Lead and support PPAP planning activities, including submission strategy, timing, milestones, customer requirements, part status, and product realization gate reviews.
Develop, compile, review, and validate PPAP packages, including dimensional results, material and performance records, process flow diagrams, PFMEAs, control plans, capability studies, measurement system analysis, appearance approvals, and Part Submission Warrants.
Validate PPAP documentation against customer-specific requirements, drawing specifications, engineering changes, process capability expectations, and internal quality standards.
Coordinate PPAP readiness reviews with plant quality, engineering, manufacturing, and supplier quality teams before customer submission.
Track PPAP status, open issues, customer feedback, resubmission requirements, and approval timing across assigned Ohio facilities.
Work with suppliers to obtain, review, and validate supplier PPAP submissions and supporting documentation.
Assist and, when necessary, lead manufacturing facilities and suppliers through structured problem-solving activities and corrective action processes.
Train plant personnel in problem solving, root cause analysis, continuous improvement, and quality system best practices.
Work with suppliers on problem solving, supplier development, supplier audits, and supplier surveys.
Review quality action plans internally and with suppliers to ensure timely completion, effectiveness, and sustained improvement.
Review, establish, and support quality-related training programs as required by customer, regulatory, and business needs.
Evaluate quality software, reporting tools, and process improvement opportunities to strengthen data visibility and quality performance.
Ensure customer-specific requirements are understood, communicated, implemented, and met across assigned Ohio plants.