Lead and support regional quality initiatives across multiple manufacturing facilities. Ensure compliance with quality standards including ISO 9001, customer-specific requirements, and internal quality procedures. Standardize quality processes, procedures, KPIs, and reporting across all facilities. Conduct internal audits and support external customer and certification audits. Drive corrective and preventive action processes (CAPA) to ensure sustainable improvements. Serve as a regional escalation point for customer quality concerns and major non-conformances. Lead root cause analysis for quality and process issues following an 8D or A3 approach along with proper escalation reporting ensuring a disciplined PDCA approach. Coordinate containment, corrective actions, and customer communication for quality issues. Apply basic APQP principles and be a key driver in developing internal launch processes within a 20-day lead time. Support new product launches, process validations, PPAP activities, and engineering changes. Develop family or process level FMEA’s, Control Plans, and deploy SPC once process stability is reached. Utilize capability indices and MSA analysis if / where applicable. Update KPI’s and systemic action plans. Support customer visits, audits, and quality reviews. Analyze quality performance metrics and identify trends, risks, and improvement opportunities. Partner with plant leadership to reduce scrap, rework, and customer complaints. Promote Lean Manufacturing and Six Sigma methodologies throughout the organization. Key team member conducting value stream mapping, identifying waste, and implementing continual improvements. Partner with Supply Chain and Purchasing as needed to drive quality into our supply base. Mentor and support site Quality Technicians across all shifts and multiple sites to develop skill sets and deploy improvement strategy and action(s). Collaborate cross-functionally with Engineering, Production, Maintenance, and Operations teams. Provide leadership updates and quality performance summaries for executive management.
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Job Type
Full-time
Career Level
Senior