Regional Property Manager

Beacon Communities•Richmond, VA

7d•Onsite

About The Position

The Regional Property Manager is a result-driven leader responsible for achieving satisfactory financial performance goals and maintaining the physical condition and marketability of the communities. This role effectively develops and leads strong property management, compliance, leasing, maintenance, and resident services teams to accomplish short and long-term objectives for the assigned portfolio. The Regional Property Manager will manage teams in Richmond and Springfield, and in the future, Baltimore. They will coach team members in their roles, directly enhancing operational effectiveness. Once teams and properties are stabilized, the Regional Property Manager will lead their teams' successes.

Requirements

Bachelor’s Degree in business or related field
Minimum five years property management experience including staff management and development, budgeting/ financial analysis.
Solid property management operational experience.
Proven expertise in affordable housing programs.
Ability to manage projects from conceptualization to implementation.
Strong interpersonal skills that include conflict management and employee motivation.
Excellent analytical and problem-solving skills.
Knowledge of Microsoft Word, Excel and Yardi.
Excellent verbal and written communication skills.
Entrepreneurial, flexible, creative and detail oriented.
Ability to handle emergency situations and pressure due to complexity and time sensitivity.
On call 24/7 for emergencies.

Nice To Haves

Advanced degree and/or professional certification preferred.
Multi-community, mixed income residential property management experience preferred.

Responsibilities

Responsible for achieving financial performance objectives and managing the portfolio’s financial operations following company and government agency rules, regulations and guidelines.
Oversees preparation of annual operating budgets and performs budget projections for all properties.
Analyzes actual income and expenses against approved budget guidelines.
Ensures accurate and timely withdrawal of all reserve funds.
Conducts financial results reviews with Senior Property Managers and Property Managers on a routine basis.
Forecasts and identifies problems with the Regional Vice President and implements corrective action.
Oversees revenue management and pricing processes.
Oversees preparation of rent increase packages and timely submissions.
Ensures timely collection of resident and agency rents and/or subsidy payments.
Implements appropriate collection practices.
Provides support for information required by owners, investors, lenders and agencies for their region.
Assesses and recommends changes to current policies and operational practices.
Sets operational goals for each property and establishes company standards for property operations, sales and leasing, collections, and customer service.
Enforces and adheres to company policies, rules and regulations.
Preserves and respects resident and applicant confidentiality.
Monitors and ensures program and regulatory compliance with the LIHTC and/or HUD program(s).
Represents Beacon Communities to the public and collaboratively develops a partnership with public officials, businesses and agencies.
Acts as liaison to external and internal parties for all property-related emergencies.
Leads, manages, trains and develops a strong management team to drive the company’s growth.
Determines staffing needs and directs the hiring process.
Manages, trains and develops Senior Property Managers and Property Managers.
Assist in succession planning for region.
Oversees the physical condition and security of all communities within the portfolio.
Maintains knowledge of the physical condition of all properties and ensures inspection readiness.
Conducts physical site inspections.
Makes recommendations for exterior and interior apartment improvements.
Assists other Beacon properties outside the region as requested by the Regional Vice President.
Establishes a good working relationship with Regional Maintenance Directors and supports their efforts to standardize and streamline processes and efficiencies.
Fosters a positive, active and collaborative relationship with residents and ensures residents are being serviced appropriately.
Collaborates with Area Resident Services Manager to ensure program and service commitments are being met.
Collaborates with Regional Marketing Manager and Regional Vice President to ensure all marketing initiatives are executed in accordance with the company’s marketing strategy and guidelines.