Regional Property Manager, Residential

The RMR Group • Atlanta, GA

7d • $130,000 - $140,000

About The Position

The Regional Property Manager oversees the overall performance and profitability of a portfolio of residential properties within a designated region. The role manages budgets, expenses, and financial goals while providing owners and residents with high-quality service and support. The position also leads property management staff, supports their development, and collaborates with Asset Management, Accounting, and the People team.

Requirements

• Bachelor’s degree.
• Fluency in Spanish and English.
• At least 10 years of related experience in multifamily property management.
• Current supervisory experience must include oversight of multiple direct reports.
• Ability to analyze financial statements and budgets effectively.
• Ability to work in a fast-paced, collaborative, results-driven environment.
• Exceptional organizational skills and verbal and written communication skills.
• Track record of responsiveness to tenants and maintaining exceptional tenant satisfaction.
• Excellent analytical, critical-thinking, and decision-making capabilities.
• Effective and nimble problem-solving capability.
• Ability to build collaborative, productive teams with internal and external groups.
• Ability to interact effectively with Owners, Residents, and Staff.
• Ability to define problems, collect data, establish facts, and draw valid recommendations and conclusions.
• Ability to respond professionally and promptly to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Nice To Haves

• CPM or CAPS designation.
• Experience working for a REIT.

Responsibilities

• Develop and implement marketing and operational plans to achieve or exceed occupancy and financial goals for each property.
• Monitor and report on each property’s financial and operational performance to Owners, Asset Management, and Operations, and take corrective action when appropriate.
• Recommend capital improvements and operational actions to Owners, Asset Management, and Operations.
• Identify and advise on potential fee management opportunities in assigned markets.
• Implement company policies and procedures and monitor occupancy, expenses, and delinquencies at each property weekly.
• Conduct on-site inspections and approve invoices and service contracts.
• Determine rental rates and concessions based on market conditions.
• Review, submit, and present annual budgets for each property, including capital expenditures.
• Analyze financial statements and provide monthly variance reports to Owners.
• Ensure on-site policies and procedures are followed in accordance with company policy.
• Submit policy deviations and property legal matters.
• Review and submit unbudgeted expenditures over $5,000.
• Hire, manage, and lead staff overseeing property management operations.
• Coach and mentor the property management team and support managers in effectively managing people across the organization.
• Support managers through management development and supervisory programs.
• Ensure effective onboarding and training plans for new hires.
• Hire and develop talent to meet current and future staffing needs.
• Foster strong interdepartmental relationships and collaborate with Asset Management, Accounting, and the People team.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Health Savings Account (HSA) and Flexible Spending Plans (FSA)
• 401(k) plan with employer match
• Holidays, vacation, and sick time
• Parental leave
• Tuition assistance
• Matching Gift Program
• Voluntary employee-paid benefits, including critical illness and accident insurance, identity theft protection, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior