Regional Property and Asset Manager

Venice Community Housing•Venice, CA

2d•Hybrid

About The Position

Venice Community Housing (VCH) is seeking a Regional Property and Asset Manager to oversee property management and asset management operations for an assigned portfolio of affordable housing properties. This role involves hands-on management of daily operations, compliance, financial monitoring, leasing, and physical asset oversight. The Regional Property and Asset Manager will directly supervise Property Managers and Compliance staff, coordinate with the Maintenance team, and serve as the primary problem-solver for on-site performance. This position reports to the Director of Property and Asset Management or Co-Executive Director.

Requirements

Minimum of five years of experience in property management, with a proven track record managing affordable housing properties including HUD and Tax Credit (LIHTC) properties.
Bachelor’s degree in Business Administration, Real Estate, Property Management, urban planning, real estate finance, public administration, or a related field; or equivalent work and/or lived experience.
In-depth, working knowledge of HUD regulations, Tax Credit guidelines, and affordable housing compliance requirements, including TCAC, LAHD, HCD, and CDLAC; ability to execute compliance functions accurately and independently.
Demonstrated experience with property budgets, variance analysis, and capital improvement plans; ability to prepare, monitor, and report on property operating budgets and financial statements for Tax Credit or similar affordable housing properties.
Experience working with government loans and contracts in the field of affordable housing.
Ability to read and understand legal, loan, and regulatory agreement documents.
Understanding of the Housing First model for people experiencing chronic homelessness, mental illness, and substance use.
Familiarity with fair housing laws and regulations.
Strong property management software skills; RealPage experience a plus.
Excellent communication, negotiation, and interpersonal skills; demonstrated cultural competence.
Proven ability to supervise and develop a team; strong organizational and problem-solving skills with good judgment under pressure.
Proficiency in financial management and budgeting.
Highly organized and detail-oriented; able to independently manage multiple deadlines and competing priorities.
Proficient in Outlook, Excel, and Word.
Valid California Driver’s License and proof of insurance, or reliable transportation to travel between sites.
Must allow criminal and driving background checks.
Mission-driven individual with a practical, solutions-oriented approach to the work of affordable housing; enthusiasm and team-building spirit.

Nice To Haves

Certification in property management (e.g., COS, TCS, CPM) is a plus.

Responsibilities

Manage the day-to-day operations of an assigned portfolio of affordable housing properties, ensuring compliance with all relevant governing agencies’ regulations and guidelines.
Implement and maintain efficient property management systems, including rent collection, maintenance request tracking, vendor coordination, and resident communication.
Represent VCH and interact with tenants to solve problems, enforce House Rules and Lease Agreements, and escalate unresolved community issues.
Conduct site visits at minimum twice per month per property to monitor operations, conduct inspections, coach on-site staff, and identify issues.
Maintain clear and consistent communication with Property Managers regarding housing objectives, budgets, lease-up, maintenance, rent collections, compliance deadlines, rent increases, and day-to-day operations.
Provide coverage across the portfolio as needed when Property Managers are on leave or positions are temporarily vacant.
Oversee the leasing process for the assigned portfolio, ensuring timely application processing, applicant screenings, and lease signings.
Develop and execute strategies to effectively market lease-ups and achieve maximum occupancy within specified timeframes.
Coordinate with the Development & Communications team to create leasing campaigns and promotional materials for new properties.
Prepare and coordinate submission of required lease-up documentation, including affirmative fair housing marketing plans, tenant selection plans, and property management plans, to city and state agencies.
Hold the portfolio accountable for full compliance with HUD regulations, Tax Credit guidelines, TCAC requirements, and all other applicable affordable housing program requirements.
Oversee the annual recertification process across the portfolio, ensuring timely and accurate completion.
Review and approve move-in files, recertification files, and regulatory submissions.
Ensure AMI rent compliance is reviewed at every recertification and that discrepancies are identified and corrected.
Monitor recertification tracking across all units and hold staff accountable for meeting completion standards.
Direct quarterly onsite compliance audits of all properties in the portfolio, review findings, approve corrective action plans, and track resolution.
Review all required regulatory reports and submissions for accuracy before they are finalized.
Ensure property-level policies and procedures stay current with regulatory changes and implement updates.
Identify compliance risks or performance gaps across the portfolio and escalate systemic issues.
Conduct compliance training for the portfolio and ensure new staff receive compliance onboarding.
Stay current with changes in federal, state, and local affordable housing program requirements and ensure updated practices.
Prepare annual budgets and quarterly projections for each property in the assigned portfolio.
Monitor actual performance against budget on an ongoing basis and track/manage building budgets to minimize cost and flag variances.
Prepare accurate financial reports and forecasts, highlighting variances and recommending corrective actions.
Coordinate all required regulatory agency financial reports and government loan documentation for the portfolio.
Manage and complete annual Welfare Exemption applications for assigned properties.
Monitor and document the physical and financial condition of all assets in the portfolio.
Develop action plans and support the implementation of physical needs assessments and capital improvement plans.
Build and maintain positive relationships with residents by addressing concerns, inquiries, and issues promptly and professionally.
Implement resident retention strategies to enhance tenant satisfaction and reduce turnover.
Work collaboratively with the Resident Services team to coordinate supportive services for residents.
Implement and uphold a Housing First, Trauma Informed approach in all tenant interactions.
Coordinate with the Maintenance team to ensure timely completion of work orders, unit turnovers, and preventive maintenance tasks.
Maintain and update the preferred vendor list for the portfolio.
Monitor the progress of vendors and outside contractors completing repairs and upgrades.
Ensure Preventative Maintenance tasks are created and completed for all assets in the portfolio.
Inspect building equipment per established specifications to confirm safe and reliable operation.
Directly supervise Property Managers and Compliance staff within the assigned portfolio, providing guidance and clear expectations.
Conduct regular performance evaluations and implement development plans to build staff capabilities.
Lead and mentor staff in property management, compliance, and asset management best practices.
Identify training needs and coordinate appropriate development resources.
Maintain accurate, current, and complete records, files, and documentation related to property management, leasing, compliance, and financial matters.
Generate regular reports for the Director of Property and Asset Management and external stakeholders as required.
Perform other duties as required.