Regional Program Manager
About The Position
The Cabinet for Health and Family Services (CHFS) is one of the largest agencies in Kentucky state government, with nearly 6,500 full- and part-time employees located across the Commonwealth focused on improving the lives and health of Kentuckians. The Division of Regulated Child Care (DRCC) is one of six divisions within the CHFS Office of Inspector General. DRCC is responsible for licensing and certification of child-care providers, as well as residential child caring facilities and child placing agencies. DRCC also investigates complaints against these facilities, ensuring that proper regulatory action is in place. This Division plays an intricate part in the health, safety and welfare of Kentucky's children. As the Regional Program Manager, you would serve as the channel of communications and line of authority between the Division Director, Assistant Director and Executive Director for a program office in a multi county region. You will coordinate the activities of managers and staff to attain optimum service delivery in the form of completing surveys, inspections, investigations, and complaints. You will be responsible for personnel to ensure policies and procedures are adhered to. and review of employee performance evaluations, timesheets and personnel actions.
Requirements
- Interpret Kentucky Statutes and Regulations.
- Computer skills to include, but not limited to- Outlook, Excel, Word and internet-based software.
- Ability to work under pressure with time restraints.
- Written and verbal communication.
- Analytical thinking and decision making.
- Organization and time management.
- Experience in management.
- Graduate of a college or university with a bachelor's degree.
- Five years of experience in the administration of or the direct delivery of social services, health services, or employment services to client.
- Graduate study in social services, health administration, public or business administration, or a related field will substitute for the required experience on a year-for-year basis up to a maximum of two years.
- Administrative and/or management experience in any of the above mentioned fields will substitute for the required education on a year-for-year basis.
Responsibilities
- Oversees a Branch Manager and regional office to assure that all licensed and certified child-care programs are surveyed for compliance with applicable regulations.
- Assures regional office work related to surveys and investigations is completed accurately and within mandated timeframes.
- Serves as the liaison between Central Office management staff and the regional office through frequent communication of regional concerns, issues, and personnel matters.
- Keeps Central Office management staff updated regarding any Priority I complaints, survey or complaint issues.
- Responsible for review of employee evaluations, time sheets, and assisting in personnel actions.
- Evaluates, interprets and applies current policies and procedures relating to departmental program and personnel practices.
- Serves as liaison to the community enforcing and defining the parameters of the regulations.
- Conducts performance appraisal for assigned staff.
- Makes recommendations for personnel actions such as promotion, layoffs, dismissals and other personnel decisions.
- Recommends training to management staff based on notices of training opportunities for employees within a region.
- Supervises the maintenance of all regional records.
- Assigns staff to monitor operations within a region.
- Represents region and division on inter or intra agency task forces.
- Meets with civic groups, public officials and the public to explain program policies and regulations and to answer questions of field operations within the region.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
