Regional Program Manager - Africa

Feed My Starving Children•Aurora, IL

2d•Hybrid

About The Position

Your Role: Cultivate Feed My Starving Children (FMSC)’s network of international food distribution partners within an assigned region. Form trusting relationships with partners (missions and humanitarian organizations), oversee food allocation and fulfillment, and manage sustainable development programs. Pay, Schedule, & Benefits: The anticipated starting pay range is $70,125 - $74,250. This compensation range considers a number of factors, including a candidate's qualifications, skills, competencies and experiences, as well as internal equity. This is a full-time, exempt (salaried) position. Typical work schedule is Monday-Friday during daytime business hours. Approximately 25% expenses-paid international/domestic travel is required. FMSC Benefits included. What You’ll Do: Manage and strengthen partner relationships through culturally-adept and sensitive relationship building techniques, including phone interactions, email, and in-country visits. Prospect for new partners. Manage partner compliance and annual allocation process. Lead development of multi-year strategies aligned with FMSC’s strategic direction in assigned region. Assess partner needs, capacities, and growth potential to support adoption of new programs, products, and distribution models. Develop and manage multiyear sustainable development programs in collaboration with in-country partners or agents; such as, in-country procurement, sustainable agriculture, and livelihood initiatives. Manage, vet, and hire in-country contractors; negotiate contracts, delegate tasks, and monitor deliverables. Develop and implement strategies for disaster response within the assigned region, ensuring timely coordination with local FMSC representative(s) and partners. Collaborate with International Fulfillment team to oversee shipment customs clearance and receipt processes. Troubleshoot and resolve issues through partners, contractors, and customs agencies in a time-sensitive and complex environment. Maintain knowledge of trends in humanitarian aid and sustainable development to provide strategic solutions for program implementation and advise risk mitigation measures to protect shipments and travelers. Assist with partner conference(s) planning and execution. Schedule speakers and facilitate presentations. Act as the conduit for partner stories and information to internal teams. Provide data for grants, set up event speakers and content, promote cultural awareness, and uphold ethical storytelling guidelines. Perform other duties as assigned.

Requirements

Commitment to support, promote, and authentically communicate FMSC’s Christian mission and goals.
Minimum of bachelor’s degree, 3 years of work experience, and 1 year of management experience required.
In lieu of degree, relevant work experience would be considered.
Able to understand and effectively work in culturally-diverse environments.
Proficient with MS Office.
Excellent organizational skills with a high degree of detail, accuracy, and follow-through.
Excellent verbal, written, interpersonal, and customer service skills.
Able to professionally interact and use discretion with all levels of internal and external contacts, including international contacts.
Proven collaboration, influencing, and negotiation skills.
Able to identify, analyze, and solve problems in highly-variable environments.
Flexible and adaptable.
Able to travel domestically/internationally up to 25%.
International travel is primarily to remote locations with heightened security considerations, limited resources, and limited infrastructure.

Nice To Haves

Experience in international relations or business preferred.
Minimum of 2 years of experience living within an economically developing nation within Africa highly desired.
Proficiency in one or more of the languages spoken within the region desired.
Database experience preferred.

Responsibilities

Manage and strengthen partner relationships through culturally-adept and sensitive relationship building techniques, including phone interactions, email, and in-country visits.
Prospect for new partners.
Manage partner compliance and annual allocation process.
Lead development of multi-year strategies aligned with FMSC’s strategic direction in assigned region.
Assess partner needs, capacities, and growth potential to support adoption of new programs, products, and distribution models.
Develop and manage multiyear sustainable development programs in collaboration with in-country partners or agents; such as, in-country procurement, sustainable agriculture, and livelihood initiatives.
Manage, vet, and hire in-country contractors; negotiate contracts, delegate tasks, and monitor deliverables.
Develop and implement strategies for disaster response within the assigned region, ensuring timely coordination with local FMSC representative(s) and partners.
Collaborate with International Fulfillment team to oversee shipment customs clearance and receipt processes.
Troubleshoot and resolve issues through partners, contractors, and customs agencies in a time-sensitive and complex environment.
Maintain knowledge of trends in humanitarian aid and sustainable development to provide strategic solutions for program implementation and advise risk mitigation measures to protect shipments and travelers.
Assist with partner conference(s) planning and execution.
Schedule speakers and facilitate presentations.
Act as the conduit for partner stories and information to internal teams.
Provide data for grants, set up event speakers and content, promote cultural awareness, and uphold ethical storytelling guidelines.
Perform other duties as assigned.