Regional Program Director-Chillicothe MO Market

CDD•Chillicothe, MO

12d•Onsite

About The Position

CDD is seeking an experienced, mission-driven Regional Program Director to lead program operations in the Chillicothe and surrounding region. This role is responsible for overseeing CDD’s Doorways Residential, PALS University, and Employment Connections programs — recruiting new clients, ensuring high-quality service delivery, and leading a team of program management professionals dedicated to making a meaningful difference in the lives of individuals with developmental disabilities.

Requirements

Bachelor’s degree in Education, Social Work, Psychology, Rehabilitation, Human Development, or related field; OR 8 years working in a program leadership role serving individuals in residential, day program, or supported employment settings under DMH ID/DD or VR rules and regulations.
Minimum two years of combined direct service or program management experience, including supervision of staff working with persons with developmental disabilities.
Must be a licensed driver with a personal vehicle available for agency business.

Nice To Haves

Master’s degree in a related field.
Two or more years in a middle or upper-management professional capacity.
Familiarity with principles of community-based services and state funding for persons with developmental disabilities.

Responsibilities

Directly supervise, train, mentor, and evaluate area leadership staff.
Foster a collaborative, team-based environment that motivates staff to deliver high-quality services to individuals supported by the organization.
Provide coaching and support to supervisors addressing staff performance concerns and professional development needs.
Partner with Human Resources regarding staff performance issues, disciplinary actions, and employment suitability when necessary.
Conduct timely and accurate staff performance evaluations.
Develop and recruit new clients to participate in Doorways Residential, PALS University, and Employment Connections in the Chillicothe and surrounding area.
Oversee service delivery to ensure individuals receive services consistent with their support plans and program expectations.
Monitor staffing patterns to ensure services align with program needs, funding authorizations, and budget parameters.
Provide leadership and guidance to area leadership when addressing operational challenges and program performance concerns.
Assist in coordinating transitions of individuals into and out of services; coordinate discharge summaries and follow-up documentation when services conclude.
Ensure services are delivered in compliance with agency policies, Department of Mental Health (DMH) regulations, and accreditation standards.
Conduct quarterly site visits and additional visits as necessary to monitor program performance and regulatory compliance.
Complete monthly summary reports outlining program operations, service concerns, and improvement efforts.
Provide consultation and technical assistance to staff regarding CARF standards and accreditation processes; assist with preparation for accreditation reviews.
Monitor program staffing expenditures and service utilization to ensure responsible use of organizational resources.
Ensure room and board and service adjustments are communicated to Benefits Specialists, Accounting, and executive leadership to support accurate reimbursement and billing.
Collaborate with leadership to maintain financial sustainability of assigned programs.
Maintain communication with referring agencies, day programs, service providers, the DMH/DD Regional Offices, TCM agencies, VR Counselors, families, guardians, and other stakeholders.
Build and maintain strong relationships with oversight and regulatory agencies.
Participate in management meetings and assist in implementing organizational decisions and initiatives.
Serve as primary on-call contact for operations in the region.