Regional Practice Administrator

Florida Urology Partners LLP•Tampa, FL

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About The Position

Florida Urology Partners is seeking a Regional Practice Administrator to lead and oversee clinical operations and practice administration for offices located within the Tampa Bay Region. The Practice Administrator will ensure the continuity of efficient daily operations, triaging gaps in staffing levels, identifying areas of improvement (i.e., operational workflows, facility enhancements, Team Member satisfaction, Patient Satisfaction, et. al.), ensuring adherence to OSHA, ACHA and other regulatory requirements, facilitating minor and major procurement requests for equipment and supplies, adhering to internal Practice-specific, and multi-location standard operating procedures (SOPs) in alignment to those of the Organization, drives collaboration with affiliated and/or credentialed medical institutions for various activities, and performs other closely related duties and responsibilities.

Requirements

Bachelor’s degree in a related field or comparable professional work experience, required
At least three years of prior Medical experience, required or at least five years of business experience in a closely related field or closely related role, required
At least two years of prior Management experience, Required
Prior experience with electronic health records, Required
Team Building
Effective Communication
Electronic Health Record
Conflict and Issue Resolution
Time Management
Process Improvement
Personnel Management
Metric Achievement
Budgetary Management

Nice To Haves

Master’s degree, preferred

Responsibilities

Leads and oversees Staff at the assigned Practice locations
Identifies and trains appropriate personnel to supervise operations when Regional Practice Administrator is present at another location, or out of the office on vacation or sick time
Responsible for cross-training appropriate roles within the Practice, and across Practices to provide a stop-gap during unforeseen staffing reductions (i.e., Check-In/Check-Out, Call Center/Authorizations/Verifications)
Ensures the Practice locations have appropriate inventories of all medical and office supplies necessary to efficiently operate
Maintains an active and current inventory tracking protocol for all medications, injectables and other related supplements for reporting purposes and compliance
Provides guidance on efficient Practice workflows and adheres to the standard operating procedures of Florida Urology Partners, LLP
Inspires Staff to mirror the core values of the Organization in an effort to ensure high levels of Team Member and Patient Satisfaction
Responsible for the timely reporting and oversight of equipment (medical and non-) replacement and repairs
Provides oversight across Authorizations, Verifications and Surgical Schedulers to ensure timely action in compliance with expected protocols
Facilitates any Practice-specific contracts and/or Agreements that are not centrally managed (i.e., house and grounds keeping, Supplies, etc.) with the Central Business Office
Responsible for the integrity of Practice security (i.e., distributing and recouping building access keys and back-up to security access cards, ensuring the proper “closing” activities are completed each day, etc.)
Responsible for the appropriate hiring, performance improvement and termination plans in conjunction with the Central Business Office
Oversees time and attendance for all staff, inclusive of vacation and sick-time management
Review and approve office-specific invoices for payment by the Central Business Office
Responsible for the procurement of daily medical and office supplies through the approved Vendor and/or Purchasing Organization
Perform annual Employee appraisal reviews and help set Practice-specific goals and objectives with Staff and Physicians
Provides oversight and support for the proper documentation, coding and billing workflows
Ensures timely communications with patients regarding inquiries and/or complaints
Ensures timely communication with Central Business Office
Serves as financial custodian for daily bank deposits and reconciliation of patient payments
Responsible for the monitoring of Practice specific key performance indicators (KPIs)
Participates as Project Manager for key initiatives associated with supervising Physicians and/or location(s) in conjunction with the Central Business Office
Meets regularly with Executive Vice President and Chief Operating Officer
Meets regularly with Practice Physician Leaders
Delegate responsibilities, as necessary
Travels to Central Business Office for meetings, as required
Other closely related duties, as assigned