Regional Portfolio Manager

Check out our current openings•Leesburg, VA

23h•Onsite

About The Position

EJF Real Estate Services, a family-owned business with a history dating back to 1920 and over 30 years of experience in residential property management and real estate sales in the Washington DC metropolitan area, is seeking a Regional Portfolio Manager. As the largest DC-based property management company, EJF services hundreds of clients across the DMV, leveraging extensive market knowledge, hands-on industry experience, and best-in-class customer service to help communities thrive. The Regional Portfolio Manager will effectively manage properties within their assigned portfolio, ensuring compliance with governing documents, company policies, and all relevant federal, state, and county laws, including Fair Housing and the Americans with Disabilities Act. This role involves supporting financial management, minimizing delinquencies and expenses, and providing quality service to create value for each Association. The manager will oversee day-to-day operations, including accounting, tenant relations, maintenance, security, janitorial services, landscaping, and snow removal, either directly or with onsite staff.

Requirements

Bachelor’s degree and/or equivalent work experience.
5-7 years property/portfolio management experience.
Property/portfolio management experience with associations in an established management company.
Must be customer focused and exhibit superior service to properties.
Responsible, very organized, intelligent, and hardworking individual.
Superior verbal and written communication skills and a high degree of professionalism.
Experience in managing property budgets and finances.
Supervisory experience to coach, develop and lead onsite employees.
Must be able to work independently and be resourceful in resolving community issues.
Strong technical skills to include working knowledge of Microsoft Office products, specifically Outlook, Word and Excel.

Nice To Haves

CMCA and/or AMS preferred.
Experience in or ability to gain knowledge of industry software such as: Vantaca, and community website/web portal hosts.

Responsibilities

Complete responsibility for all management services at the property.
Ensure that all rules and regulations that govern the Association are enforced.
Maintain records for all aspects of the operation of each Association.
Negotiate contracts and update the contract analysis for association.
Ensure quality control of employee workmanship, contractors, and competitive pricing.
Process incident/accident reports and insurance claims, handle potential litigation requests, and follow through with the direction of the Board of Directors.
Attendance at Board Meetings per Management Contract Requirements.
Maintain a calendar of contracts, expiration dates, and key dates in the competitive bidding process for all contracts.
Maintain all common elements in good working order.
Be available to be on-call to handle after-hours emergencies as needed.
Provide excellent customer service and maintain open lines of communication with fellow employees, residents, board members and outside vendors.
Prepares owners notices, replies to owner correspondences, provides insurance company information and recommendations.
Represents EJF to owners, government, contractors, suppliers, etc.
Informs Board of Directors and Human Resources of personnel needs.
Oversee and manage all responsibilities of the onsite staff.
Prepare written Monthly Management Reports for the Board of Directors, to be discussed during scheduled Board Meetings.
Prepare an annual draft budget for the Board’s review and approval.
Obtain competitive bidding for all contracts based on written specifications, with the final decision made by the Board of Directors.
Authorize purchases and approve invoices for payment.
Identify opportunities to reduce overhead costs.
Recommend and report to the Board improvements needed on the property.
Prepare and implement an annual budget along with working capital reserve projects.
Perform monthly inspection of preventative maintenance logs and ensures compliance with schedule.
Provide the Association with options regarding energy management and capital expenditures.
Oversee contractor activities to include receiving certificates of insurance, copies of bonds, manufacturer’s warranties, release of liens, reviewing and enforcing the quality of workmanship and warranties.
Ensure and provide for all standard operating procedures for all maintenance activities, develop and maintain preventive maintenance and inventory program for mechanical, plumbing and electrical equipment, common element heating and cooling systems and commonly used spare parts for repairs.
With HR support responsible for hiring, training and supervising onsite staff in accordance with EJF policies and in accordance with local and federal employment laws and practices.
Assists onsite staff with training and development and addresses performance issues in a timely fashion.