Regional Portfolio Manager, Global Real Estate & Facilities

Amazon • San Francisco, CA

2d • $138,800 - $183,600 • Onsite

About The Position

The Global Real Estate and Facilities (GREF) team is seeking a motivated and high-performing Portfolio Manager to join a fast-paced, high-impact, and growing organization. The ideal candidate will be self-driven, capable of working with minimal oversight, and possess a proven history of high performance. This professional will excel in an entrepreneurial culture, providing vision, leadership, and communication. GREF is responsible for real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, and facility maintenance and operations across multiple countries. They partner with suppliers to ensure quality, innovation, and scalability with Amazon's business, and utilize customer feedback for continuous improvement and exceeding employee expectations.

This role specifically focuses on the Real Estate and Facilities for Amazon’s Northern Californian portfolio, reporting to the AMER- Area 4, Sr. Portfolio Manager. The Portfolio Manager will act as a true partner to various internal teams including Business Leaders, Finance, Design & Construction, Strategy & Occupancy Planning, Transaction Management, HR, IT, Corporate Security, Public Relations, and Procurement. Key attributes include demonstrating ownership, a bias for action, attention to detail, and the ability to operate at both strategic and tactical levels. This role requires a two-way door mindset, acting simultaneously as an internal ambassador, educator, analyst, solutions architect, and implementer.

Building strong relationships within the wider GREF team, including key vendors and internal business partners, is crucial. The ability to thrive in a fast-paced and complex environment is essential. A primary objective is to partner with Amazon’s teams across the geographic region, earning trust and developing sustainable workplace solutions. A passion for business partnering, combined with strong operational experience in Property and Facilities Management Operations and in-depth financial oversight knowledge, is key. The individual should also have experience developing, implementing, and managing scalable programs and possess excellent communication skills.

This position demands a thorough understanding of each site and key customers within the portfolio, including their details, complexities, critical dates, and events. This knowledge is vital for a comprehensive understanding of leases, landlords, site strengths, issues, and compliance needs, which will inform critical decisions and recommendations from a portfolio management perspective. The Portfolio Manager will collaborate closely with and coordinate all colleagues and partners (e.g., Project Managers, IT, Security) to align on project delivery and ensure successful outcomes.

Requirements

• 7+ years of property management, asset management, portfolio management and/or real estate financial analysis experience.
• Bachelor's degree or equivalent.

Nice To Haves

• Experience making business recommendations and influencing stakeholders.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience using data and metrics to drive improvements.
• Experience designing and implementing controls or experience performing audits over financial reporting environment, or experience in financial modeling, P&L management or analysis.
• Experience communicating results to senior leadership, or experience in creating process improvements with automation and analysis.

Responsibilities

• Ensures all facilities and programs are operated and maintained in alignment with established standards and procedures. Further develops standards and procedures as business and customer needs evolve.
• Build strong relationships with key business stakeholders by monitoring and listening to feedback, delivering bespoke reporting for business-critical elements; for example occupancy, new site launches and facility improvements.
• Ensure that the buildings for which responsibility is held are presentable, clean, safe and provide an acceptable environment for occupants and visitors.
• Comfortable with legal terms and structures for standard commercial contracts and leases.
• Conducts site inspections, facility audits, work order progress reports, and other related reports.
• Collaborate with cross-functional partners such as HR, IT, PR, Procurement, Corporate Security, Environmental Health & Safety, and Business Continuity.
• Responsible for managing portfolio-wide IFM program operations such as reception, food, mail services, moves/adds/changes, commute, and post-occupancy-projects.
• Provides strategic direction to facilities management teams (direct reports and outsourced vendor teams) who oversee facilities operations of area/locations/sites.
• Ensures that all relevant financials by are/country, building and projects are aligned with budgets, compliance and specific timelines.
• Effectively manages escalations, correction of errors, demonstrating sound judgment in making required trade-offs between business opportunity vs. resources.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior