Regional Portfolio Leader

National Church Residences•Toledo, OH

2d•Remote

About The Position

The Regional Portfolio Leader is responsible for overseeing and supporting property management operations across assigned communities. This role assists in developing, implementing, and monitoring company policies and procedures, while ensuring operational excellence, compliance, and strong financial performance of all properties. This position also plays a key leadership role in recruiting, training, supervising, and developing Property Managers and site-level staff. The role supports the Vice President and leadership team with special projects, administrative responsibilities, and portfolio-wide initiatives.

Requirements

Two years of college or equivalent work experience required
Minimum 5 years of supervisory experience in property management
At least 2 years of on-site property management experience
Strong leadership, organizational, and supervisory skills
Excellent communication and interpersonal abilities
Detail-oriented with strong problem-solving skills
Ability to work independently and manage multiple priorities
Proficient in Microsoft Office Suite and property management systems (Yardi preferred)
Knowledge of Fair Housing laws and affordable housing compliance (LIHTC, HUD preferred)
Ability to remain professional in high-pressure situations
Must be willing and able to travel regionally as needed
Valid driver’s license and proof of vehicle insurance required
Ability to use personal vehicle for work-related travel when necessary
Successful completion of computer literacy assessment may be required

Nice To Haves

Certified Property Manager (CPM) designation or in progress

Responsibilities

Establish and maintain effective communication systems between Property Managers and Central Office
Build and maintain strong relationships with residents, staff, vendors, owners, and community partners
Recruit, hire, train, supervise, evaluate, and, when necessary, terminate on-site personnel in accordance with company policy
Approve staffing changes, hires, and terminations for assigned properties
Monitor occupancy, marketing efforts, and rent recommendations to maximize performance
Ensure strict compliance with Fair Housing laws and all applicable regulations
Audit property operations including administrative, maintenance, and accounting functions
Address and resolve resident concerns and escalate issues as needed
Develop and implement corrective action plans for underperforming communities
Assist in preparation and oversight of annual operating and capital budgets
Review and approve expenditures within budgetary guidelines
Negotiate contracts and vendor agreements as needed
Develop and update property management procedures, forms, and training materials
Lead meetings and training sessions for property management teams
Oversee onboarding and setup of new communities
Complete quarterly Property Audit Checklists (PAC) for assigned properties
Ensure timely and accurate completion of HUD renewals and LIHTC rent implementations
Support compliance with resident rights, corporate compliance, and workplace safety standards
Ensure properties meet occupancy, financial, and operational performance goals
Collaborate with Asset Management to optimize rent potential across portfolio

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
Parental Leave paid at 100% for four weeks
Coverage begins first of the month following your date of hire!
Dental & Vision coverage for you and your family with Nationwide providers
Company provided Life & ADD insurance and Disability coverage
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses
Paid Time Off (PTO) and 9 paid Holidays