Regional Planning Manager

Walters Hospitality • Spring Branch, TX

9d • $65,000 - $70,000 • Onsite

About The Position

The Region Planning Manager (RPM) will lead a team of Wedding Planners and Event Coordinators across a portfolio of venues. This role owns the full client planning lifecycle, from booking through event day, ensuring a consistent, 5-star experience. The RPM will provide coaching and direction to their team, serve as an escalation point for clients, and partner with operations to ensure planning and execution are synchronized. The role involves managing a personal client portfolio, team performance, sales metrics, and scheduling for the region. This position is ideal for someone who thrives in a fast-paced environment, enjoys building teams, and takes pride in executing flawless events.

Requirements

• Prior experience in event planning, hospitality, or food and beverage
• Leadership experience required
• Proven ability to manage multiple clients, events, and priorities simultaneously
• Strong written and verbal communication skills
• Proficiency in CRM systems, Google Docs, and Google Sheets
• Highly organized with sharp attention to detail
• Available evenings, weekends, and holidays

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Own the full client journey from booking through event execution, ensuring every event is assigned, properly supported, and expertly delivered.
• Build relationships with clients, understand their needs, and create personalized experiences that exceed expectations.
• Respond to all client communication within 24 hours.
• Lead planning meetings that capture critical details: timelines, floor plans, vendors, F&B, and more.
• Serve as the escalation point for complex client concerns during the planning process.
• Partner closely with operations teams to ensure event-day execution matches the plan.
• Drive revenue by following established sales processes and actively upselling services and enhancements.
• Maintain deep knowledge of all product offerings — venues, catering, bar packages, and vendor services.
• Analyze sales and upgrade data by client and category to spot trends and identify opportunities.
• Support showcases, tastings, and other sales-driven events.
• Recruit, hire, train, and develop the team of Wedding Planners and Event Coordinators.
• Coach and hold the team accountable with consistency through regular one-on-ones, clear performance feedback, and fostering a culture of excellence.
• Build a team environment that's collaborative, service-driven, and proud of the work.
• Build staffing schedules that ensure proper coverage without unnecessary cost.
• Keep CRM documentation accurate and complete.
• Lead district meetings and participate in regional planning conversations.
• Manage personal workload and help the team manage theirs.

Benefits

• $65,000–$70,000 annual salary with additional commission and annual bonus potential
• Unlimited PTO
• 85% Employer-Paid Medical Insurance
• Dental and Vision Insurance Options
• 401(k) with 4% Company Match
• Device and Cell Phone Stipends
• Professional Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager