Regional Placement Manager

Education First•Boston, MA

1d•Hybrid

About The Position

EF High School Exchange Year brings international high school students to the U.S. for a semester or academic year, where they live with volunteer host families and become part of a local community. As a Regional Placement Manager, you will lead a team of local coordinators across your region and help them build the relationships, opportunities and partnerships that lead to great host family matches. You'll coach, motivate and hold your team accountable as they recruit new host families, engage with local schools and communities, and create awareness around the value of cultural exchange. Once a host family is found, you'll help your team identify the right student match and work through the details needed to create a successful experience for everyone involved. You'll manage a large portfolio of opportunities, use data and activity to understand what's happening across your region, and constantly look for ways to turn opportunities into action. At the heart of this role is helping people take action, building strong local communities and making dreams come true for students around the world.

Requirements

Bachelor's degree or commensurate experience, with relevant experience in sales, volunteer management, recruiting, customer success or another relationship-driven role.
Strong communication and relationship-building skills, with the ability to influence action and move work forward without direct authority.
Comfortable with outbound calling, high-volume outreach and consistent follow-up.
Strong organizational skills and the ability to manage multiple priorities and a large portfolio of opportunities without losing sight of the details.
Comfortable using data, activity and performance metrics to guide decisions and measure progress.
Motivated by clear goals and energized by working in a fast-paced, performance-driven environment.
Positive, adaptable and solution-oriented, with the judgment and follow-through to navigate challenges and changing priorities.

Nice To Haves

Experience managing a sales or recruitment pipeline is helpful, as is a competitive streak, an entrepreneurial spirit and a willingness to tackle challenges head on.
Experience coaching, motivating or holding others accountable to goals is a plus.
Genuine interest in international education and experience working with people from diverse cultures and backgrounds is a plus.
Ability to travel 2 - 4 times per year and work occasional evenings or shift weekend days as needed.

Responsibilities

Coach, motivate and hold local coordinators accountable to individual and team placement goals.
Manage a large portfolio of placement opportunities, using data, activity and pipeline information to identify priorities and drive action.
Help coordinators create clear action plans, prioritize their opportunities and consistently follow through.
Develop creative strategies to recruit new host families and create placement opportunities within local communities.
Build strong relationships with coordinators, schools, community organizations, host families and other local partners.
Develop a strong understanding of your region, including local communities, school policies and placement opportunities.
Help your team identify the right student for each host family and work through challenges that arise during the matching process.
Make outbound calls, follow up consistently and work collaboratively across HSEY to keep opportunities moving and deliver a positive experience for students, host families and our local partners.

Benefits

Four weeks paid vacation your first year
ten paid holidays
two floating holidays
25% company match on your 401(k) contributions
Market-leading medical, dental and vision coverage
options for life and disability insurance
legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family-building support
Wellness benefits including a yearly fitness reimbursement
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
Discounts at local venues and businesses
Amazing offices designed to match the caliber of the people who work there
flexibility of working from home one day a week