Regional Phlebotomy Manager, Raleigh, NC

Labcorp•Raleigh, NC

2d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Regional Manager to join their team in Raleigh, NC. This role oversees the day-to-day operations of a region, including supervisors and phlebotomists in patient service centers and client offices. The position involves coaching and mentoring staff, supporting large accounts, ensuring compliance with regulations, monitoring productivity, resolving client issues, managing patient flow, conducting financial analyses, performing inspections, reporting performance issues, managing payroll and schedules, controlling costs, assisting with new site setups, and performing specimen collection when needed. The role requires travel to additional sites as necessary. Labcorp is a global leader in laboratory services, advancing diagnostics and accelerating innovation to address global health challenges.

Requirements

High school diploma or GED or equivalent
5 years or more experience in Phlebotomy
2 years or more experience as a supervisor
Knowledge of phlebotomy duties, responsibilities and techniques
Strong leadership skills and proven ability to manage and mentor a team
Ability to communicate professionally and effectively with internal and external customers
Excellent verbal and written communication skills
Valid driver’s license and clean driving record
Experience with MS Office programs

Nice To Haves

Associates degree
8 years or more phlebotomy experience
2 years or more supervisory experience in phlebotomy
In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency

Responsibilities

Oversee the day to day operations of a region that includes supervisors and phlebotomists working in patient service center and/or client office locations
Provide coaching and mentoring to supervisory staff as well as phlebotomy staff
Work closely with large accounts to support operational services through phlebotomy
Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company mandates
Monitor monthly productivity and report any deviations as necessary
Resolve any client related matters or customer complaints appropriately
Ensure patient flow, wait times, inventory levels are being properly maintained
Complete regular and timely financial analyses for all department related positions
Ensure regular and timely completion of periodic inspections of patient service centers
Report any performance, compliance or staffing related issues and work with the appropriate departments toward resolution
Perform operational duties such as payroll, monthly schedules and performance appraisals
Manage costs effectively by minimizing employee turnover and controlling overtime costs
Assist in the setup of new Patient Service Centers and/or client offices
Perform, collect and prepare specimens when needed
Travel to additional sites as necessary