Regional Partnership Manager
About The Position
Mira Mace pairs Medicare beneficiaries with a dedicated healthcare advocate who navigates appointments, insurance, and care coordination on their behalf. Our customers get the support of caring nurses while AI agents handle the tedious backend work — all covered by Medicare. We've felt the pain ourselves — the endless back-and-forth with insurance, surprise bills, and the lack of clarity when you just need answers. Too many people fall through the cracks, and we're determined to change that. Today, 24/7 personalized health assistance is only available to the rich or extremely sick. Our vision is for everyone to be able to afford a health assistant (AI + human) who knows your health history deeply, navigates the healthcare system on your behalf, and propels you to become the healthiest version of yourself. Our founding team brings a mix of strong technical experience from companies like Microsoft, Google, Meta, and Amazon, along with serial startup experience ranging from early bootstrapped ventures to Series D scale-ups. We're early, focused, and building with urgency and care. This is a field role. You'll be our boots on the ground in a specific metro market—building relationships with SNF administrators, hospitalists, discharge planners, and specialist offices, then converting those relationships into a steady flow of patient referrals into Mira Mace. We're specifically targeting former hospital or health system Physician Liaisons (also known as Community Liaisons, Outreach Liaisons, or Referral Development Managers). At Mira Mace, you'll be doing a mirror image of your former role: instead of routing patients into a hospital system, you'll be embedding Mira Mace into discharge and referral workflows through the warm relationships you've already built. You'll report to the Director of Business Development & Strategic Partnerships.
Requirements
- 3–7 years as a Physician Liaison, Community Liaison, Referral Development Manager, or similar outreach role in a hospital or health system.
- Existing relationships in your target market geography—SNF administrators, hospitalists, discharge planners, specialist offices. We're hiring for the rolodex as much as the skill set.
- Direct experience with Medicare and post-acute referral workflows. You understand how patients move from hospital to SNF to home, and where the handoffs break down.
- Comfort operating in a startup environment. There's no playbook handed to you—you help build it.
- Ability to credibly engage both clinical staff and administrators. You've sat in the same rooms and earned trust in both.
Nice To Haves
- Background in pharmaceutical sales, medical device sales, or healthcare marketing with a strong provider-facing rolodex.
- Experience with DME coordination, prior authorization workflows, or care navigation services.
- Familiarity with value-based care models, HRRP/readmission reduction programs, or MA plan dynamics.
- Prior experience pitching "no cost to partner" services—this is the exact motion you'll run at Mira Mace.
Responsibilities
- Relationship Brokering
- Identify and connect Mira Mace to SNF administrators, hospitalist groups, specialist offices (pulmonary, sleep, cardiology), and PCP practices in your assigned market.
- Leverage your existing rolodex to open doors fast. Warm introductions are the expectation, not cold outreach.
- Expand within accounts. When you're connected to a pulmonary group, push to include their sleep centers. When you land a hospitalist group, map every affiliated facility. Land and expand is the playbook.
- Sales Support in the Room
- Walk partners through Mira Mace's value proposition using real case studies.
- Be present for partner walkthroughs, system setup, and first-referral activation. You're the face they trust.
- Workflow Embedding (Post-Sale)
- Own the referral form training with MAs, front desk staff, and discharge planners at each partner site.
- Distribute materials at point of care—flyers, quick-reference cards, referral guides.
- Serve as the ongoing relationship manager on the ground. When a partner has a question or issue, they call you first.
- Hold working sessions with clinical teams to make the first referrals feel natural and build the habit.
- Market Intelligence
- Bring back signal from the field: what objections are you hearing, what's resonating, which segments are converting fastest.
- Help refine the pitch, materials, and playbook based on what's actually working in your market.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
